Jl. Raya Daan Mogot No.63 5, RT.5/RW.1, Tj. Duren Utara, Kec, Grogol petamburan, West Jakarta, Jakarta, Special Capital Region of Jakarta, 11470, IndonesiaView Hotel Details
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Grand Tjokro Jakarta Guest Reviews
4/5
Very Good
62 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service4.2
Cleanliness3.9
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All reviews(62)
Positive reviews(55)
Reviews with photos/video(9)
Awesome stay(12)
Friendly owner(11)
Great location(8)
Negative reviews(7)
SyahTrip
Superior King Room
Stayed in Aug 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Sep 12, 2024
Amazing view and also im so happy to atay in this hotel for only 1 night
Response from Property: Dear syah,Warmest Greeting from Grand Tjokro JakartaThank you for staying with us, we hope our sincere service can meet your expectations.We are glad you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with our quality of services.Best Regards,Karlina Dwi - Assistant Front Office Manager
GlennPam
Superior King Room
Stayed in Jul 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Aug 18, 2024
near from cioutra mall and from grogol bus station west jakarta
Response from Property: Dear GlennWarmest Greeting from Grand Tjokro JakartaThank you for staying with us, we hope our sincere service can meet your expectations.We are glad you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with our quality of services.Best Regards,Candra Setyawan - Assistant Front Office Manager
Boo9999
Superior King Room
Stayed in Nov 2024
Solo travelers
38 review
3.5/5
Posted on Dec 28, 2024
The linen its a bit dirty, the air conditioner quite ok, helpful front desk, good location
Guest User
Superior King Room
Stayed in Feb 2024
Solo travelers
25 review
2.2/5
Posted on Mar 17, 2024
Friendly staff, but the hotel needs improvement. There are stains on the bedsheet, the carpet is dirty even as you enter, and the toilet seat is torn and worn. Staff changed my bedsheets and only stayed one night.
Response from Property: Dear GuestFirst of all we would like to thank you for trusting Grand Tjokro Jakarta as your choice of accommodation while in Jakarta.Please allow us to apologize for the inconvenience you have experienced during your stay, we are really sorry that this situation happened to you, what you have conveyed to us will be our main focus for future improvement.We really hope that your previous staying experience will not affect your trust in staying at Grand Tjokro Jakarta next time, and we are waiting for your next arrival at Grand Tjokro Jakarta.Best regards,Candra Setyawan - Assistant Front Office Manager.
Guest User
Superior King Room
Stayed in Apr 2024
Business travelers
1 review
4.0/5
Very Good
Posted on May 18, 2024
Closed air pelan poll
Lain nya oke
Response from Property: Dear, Guest
Warm Greetings from Grand Tjokro Jakarta
Thank you for staying with us, we hope our sincere service can meet your expectations.
We are happy that you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with the quality of our services.
Regards,
Candra Setyawan - Assistant Front Office Manager
최무길
Superior Twin Room
Stayed in Sep 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Awesome hotel for cheap price. Not only cheap price,facilities all good.
Guest User
Superior King Room
Stayed in Nov 2024
Solo travelers
1 review
3.5/5
Posted on Dec 21, 2024
Good for 1 or 2 nights stay near the airport
-Jeff-
Superior King Room
Stayed in Feb 2024
Couples
43 review
2.7/5
Posted on Mar 25, 2024
- AC kurang dingin,
- room service lambat
- blm smart TV
- sprei kotor
SachikoSmith
Deluxe Twin Room Non smoking
Stayed in Nov 2024
Solo travelers
8 review
4.0/5
Very Good
Posted on Dec 15, 2024
Room style litte old...
Guest User
Superior King Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Great place to stay
Anonymous User
Superior King Room
Stayed in Jul 2023
Couples
7 review
2.5/5
Posted on Aug 30, 2023
The room was smelly, roaches welcomed us at the beginning. AC was not working. The carpet was dirty. We requested for a room change. The service was good. But the new room was still full of roaches. We had to book a new hotel and cancelled our plan to stay there for 2 nights. Breakfast spread was ok, decent.
Ivan Anugrah
Superior Twin Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 2, 2024
nice and good hotel
Kelvin
Superior Twin Room
Stayed in Jul 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 16, 2023
Hotel had a great location, but the AC in my room wasn't cooling properly. They switched my room, and everything was fine after that. Overall, an okay experience.
Kim Lun Kuan
Deluxe Twin Room Non smoking
Stayed in Jul 2023
Business travelers
71 review
5.0/5
Outstanding
Posted on Sep 1, 2023
Nice location and convininen, good environment
Response from Property: Dear, Kim Lun KuanWarmest Greeting from Grand Tjokro JakartaThank you for staying with us, we hope our sincere service could meet your expectation.We are glad that you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with our quality of services.Best Regards,Candra Setyawan - Assistant Front Office Manager
KiKi
Superior King Room
Stayed in Jul 2023
Other
1 review
5.0/5
Outstanding
Posted on Aug 21, 2023
GoodnReceptionist and goodnservices
Response from Property: Dear, Ms KikiWarmest Greeting from Grand Tjokro JakartaThank you for staying with us, we hope our sincere service could meet your expectation.We are glad that you had an excellent experience during your stay with us, we will always maintain our services to make our guests happy and satisfied with our quality of services.Best Regards,Candra Setyawan - Assistant Front Office Manager