Latest Reviews for West Des Moines Hotels

Fairfield Inn & Suites des Moines West
4.3/5102 Reviews
What a horrible experience. From the time you pull up to black moldy facade on the outside, you’re greeted unenthusiastically. When we walked off the elevator the halls on the second floor had a horrible musty smell, and when we opened and walked into our room we were met with a foul smell of human urine. We immediately went to the front desk to ask for a different and cleaner room (mind you I haven’t even gotten to the mold in the bathroom, or holes in bed skirts and dirty sheets). The front desk staff gave an insincere apology and said there were no other rooms (a lie because we went online to see if we could book and they had availability), and that all they could give us was an air freshener. The brought back cleaning material in a spray bottle that was most definitely not an air freshener. This place is unsafe to stay in and horribly dirty. Go stay anywhere else.

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