Guest User
December 19, 2023
Run for the hills! I honestly do not know how this place is still in business and am in disbelief that third parties even assist with thier bookings. Everything is falsely advertised! I assisted my elderly parents in booking a room and just because my mom had stayed here a few years prior (which i did not know) and asked the person assisting her if they still had cockroaches, he got so offended and told them to leave and that he was not going to give them a room and did not refund our money back either after having paid $600 through a third-party site. I completely get that there are policys and it stated non-refundable, but this is just WRONG!!! All over a simple question! Normally i read reviews and make them myself, and this time I went off of the star rating from another site and boy do i kick myself in the butt for not reading further into it. Serves me better for the next time. OH and they do still have roaches, my parents drove by a couple days later and the white exterminator truck was outside, good luck ridding those.