Best Western Plaza Hotel Wels

Best Western Plaza Hotel Wels Reviews

Best Western Plaza Hotel Wels

Adlerstraße 1, Wels, Upper Austria, 4600, AustriaView Hotel Details
Best Western Plaza Hotel Wels
Best Western Plaza Hotel WelsBest Western Plaza Hotel WelsBest Western Plaza Hotel Wels
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1 night

Best Western Plaza Hotel Wels Guest Reviews

4.1/5
Very Good
61 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(61)
Positive reviews(33)
Reviews with photos/video(2)
Negative reviews(3)
Roddi
Twin Room
Stayed in Oct 2024
Travel with friends
5 review
3.2/5
Posted on Dec 1, 2024
All ok and room clean and big room
Guest User
Twin Room
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on May 3, 2024
Old but nice hotel.
Guest User
Comfort Single Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Very good
Guest User
Twin Room
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 19, 2024
Beautiful hotel with very good location and very friendly staff
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Guest User
Twin Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Nice hotel, central location, nice rooms, underground parking, great service
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Guest User
Double Room
Stayed in Jul 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The network is not good, but the environment is OK
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Guest User
Standard Single Room
Stayed in Oct 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Clean room, rich breakfast
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YY811ok
Twin Room
Stayed in Aug 2023
Business travelers
60 review
5.0/5
Outstanding
Posted on Nov 24, 2023
The address is right in the city center, shopping is very convenient, and the environment is good
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Guest User
Comfort Double/twin Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on May 22, 2024
It's really great
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Nagy Norbert
Twin Room
Stayed in Apr 2022
Family
10 review
4.5/5
Great
Posted on Jun 1, 2022
We booked 2 rooms for one night. The rooms were clean and big enough. We didn't expect that for the price! Good and relatively cheap parking in the underground car park. There is enough parking space! There was also a minibar, which is not standard these days! 24 hour reception is also an advantage! Overall we were very satisfied. Again any time!
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Guest User
Twin Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Nice place.
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787ingad
Stayed in Oct 2024
Family
4.0/5
Very Good
Posted on Nov 4, 2024
Had one night stay in Austria, on our long trip to Italy. The hotel fully justified our expectations in terms of price and quality. We had a good sleep, perfect breakfast on day of departure. Parking is in underground garage - 10 euro/per night. Location superb. Some meters till centrum with restaurants to have dinner.
Response from Property: Dear Ingad, Thank you for your kind review! We’re delighted to hear that your stay with us met your expectations in terms of price and quality. It’s great to know you had a restful night and enjoyed our perfect breakfast before continuing your trip. Our central location and convenient underground parking are indeed ideal for a short stay. We hope to welcome you back on your next journey! Safe travels! Your Best Western Plaza Team
Simon P
Stayed in Dec 2023
Solo travelers
4.0/5
Very Good
Posted on Jan 19, 2024
Not where I normally stay but other places were fully booked and so I stayed here. I will admit it was a slightly scraped 4/5 as it was ok but I think 3/5 might have been a bit harsh. It was comfortable yes but maybe a little old and dated in places and needs a little TLC.
Response from Property: Dear Simon, Thank you for taking the time to share your experience with us. We appreciate your honesty and understanding regarding your stay at our hotel. We're glad to hear that you found your stay comfortable, although we understand your observations about some areas being a little old and dated. We're constantly striving to improve our facilities and services, and your feedback will help us in our efforts to provide a better experience for our guests. We apologize if any aspects of your stay fell short of your expectations. We hope that you'll consider staying with us again in the future, and we'll be working hard to make sure your next experience exceeds your expectations. Sincerely, your Bet Western Plaza Team
klettman
Stayed in Oct 2023
Business travelers
3.0/5
Posted on Nov 22, 2023
The hotel is a bit old but clean and tidy. Breakfast is good but the breakfast room has the charm of a canteen. The location near the center is good and it has an affordable underground car park.
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Response from Property: Dear guest, it sounds like you enjoyed a pleasant stay even though the hotel is a bit older. Cleanliness and tidiness are important aspects and it is nice to hear that these standards were met. It is a pity that the breakfast room did not have the desired charm, but it is positive to know that the breakfast itself was good. The location in the center and the affordable underground parking are definitely plus points. Thank you for your feedback and we will take your comments into account to further improve our service. Best regards, Your team at the Best Western Plaza Hotel Wels
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Feb 27, 2023
I was locked in the hotel elevator with four colleagues for about 45 minutes. The emergency call only worked after 10 minutes. Alarm was ignored by staff. Only a call to reception brought relief. It was not the elevator company, but the fire department from Wels that rescued us from this unfortunate situation. Neither an apology nor a reaction from the hotel management. The hotel is otherwise great, good rooms, good beds, very clean and a good breakfast. But in problem situations an insufficient service!
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Response from Property: Dear guest, thank you very much for your feedback and the time you invested in it. We are very pleased that you enjoyed your stay. We apologize for the inconvenience when using the elevator. This is not standard in the hotel and was immediately discussed with the responsible external company. We hope to welcome you again soon. Best regards from Wels, your Best Western Plaza team