Victoria

Our party of 5 enjoyed a variety of tapas dishes. Our bill was split between food and drinks. On paying for the drinks, I realised that a Norfolk Gin and a Tonic Water had been included, adding an extra £8.80 to the bill. Apology given and accepted. On leaving the hotel, I looked again at the bill and realised that an extra pint of Peroni at £7 had also been included. Headed back for yet another refund….apology made but….Dismissing the errors as a simple oversight and muddle over tables does not inspire confidence. We shall not be returning. Warning to customers to check your bills.

The proper name of this place is the Victoria Inn, but it is not an Inn! Popped in for just a beer, no chance. Bar open to residents only. Went to the estates cafe down the road, small bottle of water - £3.50. Tin of coke - £2.50. You should be ashamed of yourselves. Selling out to the Chelsea Tractor types, but putting the price of a family taking to the seaside for the day, out of the reach of normal folk. You have ruined the area, Wells included.

It's a lovely hotel, with great service, comfortable rooms and an excellent restaurant. We had the dinner, bed and breaksfast option. We also took advantage of the free car parking, to visit the magnificent Holkham Beach. We thoroughly enjoyed our stay.

The whole experience of staying and dining at The Victoria was superb. The staff was extremely helpful and nothing was too much trouble. We stayed in Room 6, Water Mire, which has an excellent view of the marsh, which if like me you are a keen birder, is another bonus. The room was very spacious with an excellent bathroom and the filled fridge, which was complimentary, was a very good touch. The menu made it very difficult to choose because everything sounded so good. In the end I started with crispy ox tongue followed by loin of pork and finished with charred pineapple and coconut ice cream. Our stay was the combined dinner, bed and breakfast option and is highly recommended. All the produce is sourced locally.

Excellent stay at the Victoria. The room was beautiful, clean and so quiet. Food was excellent in the restaurant, with great service. Perfect location to walk to the gorgeous Holkham Beach. Could not fault the stay at all and very reasonably priced. The team here go over & above to offer excellent service, thank you.

We had the most delightful stay at the Victoria Inn. The staff were so helpful and attentive. The ladies at Reception gave us sound recommendations on where to go and what to see. I was given a parking voucher to use at various car parks free of charge. The room and bathroom at the attic were spacious and wonderful. The hotel's location was great too - on one side was a lovely walk to the sea front and on the other to the beautiful Holkham estate and Holkham Hall. The breakfast was excellent in terms of quality and quantity (basically have as much as you want if it's included in your room rate). To top it all up, everything in the room's fridge (including two Processo bottles and a Rose bottle, all 200ml) were also included in the room rate, something I have not experienced in any other hotel.

My wife and I had an enjoyable weekend at a pop-up camp on the Holkham estate. We walked from Holkham to Wells during the day and on our return to Holkham we thought we'd pop in at The Victoria for a glass of wine and take a look at the menu. Our intention was to then try and book a table for dinner later. On entering The Victoria, which was very quiet at 3pm, we encountered a member of staff who asked if she could help. We said we would just like some drinks. Her response was, in rather a snobby and pretentious manner "We don't do 'just drinks', we are a hotel and restaurant". We were both taken by surprise by her response and the tone it was delivered, so we left feeling somewhat annoyed and patronised. The last time I checked, and I have considerable experience, most hotels are happy for people to have a drink in their establishment. Needless to say, we didn't return for a meal in the evening and we made other arrangements. Before I wrote this review, I checked Tripadvisor for reviews. I found other people have had almost identical experiences. I also note, The Victoria has provided a concise and reasonable explanation to these reviews, as to why they 'don't do just drinks'. The real issue here isn't that The Victoria 'doesn't do just drinks', it's about the abruptness and rudeness of its staff. Surely any professional establishment understands that a customer's experience (including potential customers) has an impact, not only the establishments reputation but also any future return custom

All the staff were very friendly and helpful, they made us feel right at home. We stayed in the Ancient House, no pets allowed and had a large comfortable room overlooking the garden. Check out the bath in the official photos. The mini bar was complimentary, well stocked and topped up daily. Food in the restaurant was excellent with a good choice of local produce at breakfast and dinner. We would thoroughly recommend The Victoria as a base for exploring the area.

Great stay at the Vic, very welcoming staff, great room in Th Ancient House .. residents lounge perfect for drinks. Wonderful breakfast .. all local produce .. The beach is across the road and has to be visited ! Can’t wait for the next time. Thank you to Ben and the team ..