Wellingborough

The hotel is relatively well maintained and the staff is friendly. The restaurant offers a fairly varied menu. I was served by Kacper, a really good waiter.

Lovely friendly staff, Kacpar in the restaurant really stood out, working very hard and ensuring customers requirements were fulfilled with a friendly smile. Staff in the hotel were excellent, very friendly and helpful.

Whilst the rooms were very warm, we did expect that. What I didn't expect was the genuine kindness shown by Lucy on reception and then again in the restaurant. She has a heart of gold. Thank you again Lucy, we will be back next year

Its cheap, well located, clean and with plenty of parking. The staff made the difference for us - Mrs F managed to loose an expensive bracelet during the stay (turns out is was at some point on the carpark...) We had resigned ourselves to never seeing it again. However, Housekeeping found the bracelet and contacted us to arrange collection. Really can't thank them enough for the honesty and integrity showed.

We stayed at this premier to attend my sons wedding. There was no air conditioning and a fan that just circulated hot air. I even took my own fan and 2 hand fans but the heat was unbearable. As mother of the groom It was impossible for me to even put make up on as it just dripped off. A lovely lady in the restaurant offered me the chance to do it in the air conditioned area once it was closed but I knew it would all come off the moment I went back to my room to get dressed. I arrived at my sons wedding, sweaty and my make up looking like a scene from the film death becomes her. My whole experience was a nightmare. Apart from the lovely lady in the restaurant I would not rate this hotel as good at all.

We only dropped in for breakfast. The service was great and the food really good and plentiful (all you can eat) We particularly enjoyed Lucy who served us before too. She is outstanding in her curmstomer care!