Richmond Grand Hotel Reviews

Very nice hotel in the center of Weifang. Spacious, clean rooms, well euipped. Friendly and helpful staff.

The service is very warm and the attitude is very good. The room hygiene is very good, but some facilities are a bit old, such as the air conditioner, which is noisy and affects sleep.

The room smelled bad, I had eggs with mushrooms for breakfast, I got sick, all day with diarrhea and vomiting 🤢🤮

The breakfast fee is set at 68. The food was not good at all. It's leftover from last night's buffet! Very disappointed. When I just checked in, there were cotton swabs used by others on the sink in the bathroom that had not been put away! Before I got up this morning, someone swiped my card into my room and messed with it for a long time, which shocked me!

There are two problems with the Big Mouth Monkey parent-child room I booked. First, after staying for one night, the room did not return to the parent-child room, so the sense of ritual was gone. I felt that it was no different from the standard room. I spent hundreds of yuan more, which was very helpless. Secondly, I feel that the size of Big Mouth Monkey and Little Yellow Duck are quite different, but the promotion is that they are both 40 square meters. I don’t know what the problem is. I concluded that the accommodation is good, but the parent-child room is too bad.

The hotel is too old

1. It was the first time I came to Weifang, an unfamiliar city, to participate in the kite festival. I didn’t know the location of the hotel. Li Changfeng at the front desk took the initiative to add my WeChat, sent me the location of the hotel, and told me where to go and how to go. The service is very warm and thoughtful. 2. I like the decoration style of the hotel very much. It is retro and elegant everywhere, and the room is also very clean and tidy. 3. There are also hand cream, wet wipes, disinfectant swabs, etc. at the front desk, which can be taken away for free if needed. Check-in was very fast, and the directions and introductions were very detailed. 4. The hotel is very close to Weifang North Railway Station, so it is easy to take a taxi. Nice stay experience, I will choose this hotel again next time I come to Weifang

1. The first time I checked in, I saw the high ratings on the Internet, so I decided to come and experience it. It really was a worthwhile trip. The young lady at the front desk and the little brother served very well and were very enthusiastic, and they responded to every request. The phone was answered within a second, and they listened patiently. My request must be praised. 2. The price is moderate, there are free check-in welcome fruits and Bishuiwan tickets, and the check-in speed is also very fast! 3. The hotel has complete facilities, including a swimming pool and a shuttle bus. The surrounding yard is also good, quite big, and the parking is very convenient. 4. Li Changfeng at the front desk gave a small gift and fruit when checking out. The service is thoughtful and meticulous. I will come again next time. It is worth recommending!

1. Looking along the street outside, the hotel houses are very distinctive. It is roughly divided into 3 buildings, which look like a castle, with tall green plants set off in it, which looks chic and classic. 2. As soon as you enter the hotel lobby, it feels very high-end, and the decoration is very luxurious and stylish. The background music turned out to be the light music of Hayao Miyazaki's animation, not the same kind of piano music, the relaxed and happy melody makes people's footsteps lighter, reflecting the youthfulness of the management (my son likes it very much 💕) 3. The staff at the front desk are very enthusiastic. They saw that I was taking the child with me. When I checked in, they gave the child fruit. Li Changfeng, the chief mate, was very attentive. During the check-in period, he informed the guest room to send a set of children's slippers and toothbrush to the room. It was a considerate and meticulous service. 4. The room looks very clean and tidy. The booked Jiayue King Room was upgraded to a zero-pressure room for free. The mattress and pillows are very comfortable. 5. It is very close to Weifang North Railway Station, and it is very convenient to take a taxi. I will stay here again next time I come here. Recommended!

1. The service is very warm. We arrived early, and we were allowed to check in when the rooms were cleared. This is more humane. Li Changfeng at the front desk helped push the luggage, press the elevator, and sent us to the room. The service was very attentive. 2. The room is very clean and tidy, with a big window, the scenery is very good, and the yard is full of greenery, which makes people feel very good. Every flower, grass and green plant in the hotel looks so just right, and the photos are beyond the picture. 3. Two tickets to Bishuiwan will be given during the stay. The swimming pool is highly recommended, with circulating water, clean and hygienic, and there are special lifeguards. There was a free buffet at Bishuiwan at 6:00 p.m., a good check-in experience

The service is super good, exceeding expectations. Some provide hot milk, coffee, tea and fruit. Sound insulation: very quiet, because I usually sleep very lightly. The assistant manager Zhuang in the lobby specially arranged a zero-pressure room for me after knowing it. The pillows and mattresses are very comfortable, very good. The location: very close to the highway intersection, very convenient. The service attitude is very good and considerate.

1. A very special hotel with a courtyard-style building and a full design style. There are many green plants in the yard, which has the charm of a garden. 2. The room is very comfortable, the curtains are electric, the slippers and toiletries in the room are very high-end, and there are also small gifts of fruit plate and kite. The bathroom is also relatively large, with dry and wet separation. 3. The lobby is clean and bright. There are disinfectant cotton swabs and disinfectant glasses wipes at the front desk, which is very considerate. 4. It rained all day and it was very cold outside. Li Changfeng, the assistant manager of the lobby, gave me a cup of warm black tea when I checked in. The service was very thoughtful and very comfortable. It created a feeling of home for me, no matter how big or small it is, it is so impeccable. 5. The price of the hotel is also very reasonable, and the price/performance ratio is very high. It is worth recommending.

Did not give a bath package, the attitude of the waiter is very bad

The breakfast is too bad, only buns, and the price is too expensive