Mount Xanadu Resorts

Stayed at Xanadu on a weekend. The resort is located on a hill top with some amazing views of the river. Staying here is absolute tranquility and relaxation. The resort has 9 rooms. The rooms are spacious and have lookout balconies for the views. The entire resort is clean and well maintained. Snooker, foos ball, table tennis, gym are swimming pool are the amenities in the resort. I used the pool in late evening and found the visibility in the water to be very low. The staff at the resort are very courteous and attended to all requests with a smile. A special call out to Mr. Mahesh the manager at the resort who gave a courtesy call couple of days ahead to the trip and shared his number in case we require any info. The restaurant serves authenticated Kerala food a long with a few North Indian and continental dishes. The food tasted good. Being a resort with minimum guests, the food must be ordered 30 minutes ahead. This ensures good and fresh food. Overall, a very relaxing and pleasant stay at Xanadu.

This is our 6th visit to Wayanad and 1st visit to Mount Xanadu. Booking was for 2 nights. We stayed in room 401, which is a round tent with outdoor jacuzzi and a balcony with a view of the valley. The room/tent was spacious and well maintained. The washroom is a bit cramped and hardly any space to keep dental essentials, which is understandable coz its a tent. Our booking was for 3 people, but the dental kit and other basics were provided only for one person...We did not request for more, coz we had carried our own. We had taken the breakfast and dinner plan. The food was delicious. Dinner plan is recommended coz there are no restaurants close by. The resort in a few kms from the town. There were sufficient changes in the food menu on the second day. The restaurant manager (Forgot his name) was very courteous and helpful. The other restaurant staff was also very helpful. All in all a good experience though a tad bit expensive compared to the other resorts we have visited, considering the resort facilities, location etc. One thing that made me give 3 stars instead of 4 or 5 is the bad experience with the lady at the reception (The one with the short hair). Firstly she was rude at the time of check-in, unwilling to answer questions readily and it felt like she was doing us a favor by checking us in. On check in we were told that we would be provided some complimentary snacks in a few minutes. (They had forgotten to keep the snacks in the room at the time of check-in) A couple of hours later my son called the reception and asked about the snacks... The lady (The same rude one mentioned above) disconnected the call without even acknowledging the request. The next day i called for an extra towel and was again spoken to rudely with a grunt for an acknowledgement. Same happened again to my son when he called the second day for some information about an activity. Setting aside the bad experience of interactions with this particular person....the resort is good, staff is helpful.

Location - very good , looks like still need to improve on staffing .. Pool do not have any guards , Very limited variety of Food spread , Would have preferred more local delicacy(Kerala Parata , Puttu kadale , kadamputtu etc... ) ... Trunaround time is huge for Room service

Mount Xanadu exceeded my expectations in every way! The breathtaking views from the hilltop resort were simply stunning, and the infinity pool was the perfect spot to relax and take in the scenery. The staff were friendly and attentive, and the rooms were comfortable and well-appointed. I loved the tranquil atmosphere and the sense of seclusion, despite being close to all the major attractions in Wayanad. Highly recommend Mount Xanadu for a luxurious and rejuvenating getaway!

Awesome property, Food amenities and Services all top notch.. perfect place for family vacation.. I will definitely visit again.

The location was on a hilltop with breathtaking view. The stay was comfortable and the staff was also very pleasing and helpful. Food was also great.