Guest User
January 31, 2023
Normally I like Hilton properties. This one is the exception. When I arrived there was no desk staff. I waited for about five minutes before a young lady came out of the kitchen with a bit of an attitude like I was a speedbump in her day and asked if she could help me. She checked me in without thanking me and then went back to her business over in the breakfast kitchen. The decor is very outdated. It feels like a motel six or Econo Lodge. Chipped furniture, rusty shower surround, the baseboards are carpet. The hotel is advertised as 100% non-smoking. My room smelled of cigarette smoke covered up with a very strong air freshener scent. The bed was reasonably comfortable. I had a king size bed and the pillows were very small. They were also old and the stuffing was in chunks. About 6 o’clock in the morning I was awakened by a sulfur smell. I can only presume it was from eggs cooking in the kitchen. When I could not find the ice machine I again had to find the young lady that was supposed to be working the desk. She was sitting over in the lounge on her computer. Again, in an unfriendly way, as if I were bothering her, she explained that the only ice machine is up on the third floor. I was on the first floor. She went back to her computer work but then about 10 seconds later called me back and told me she could get me some ice out of the kitchen. Some updates are in order, including an update of the evening desk staff. I would not recommend this particular location.