Holiday Inn Express Milwaukee-West Medical Center

Good breakfast;))

My husband and I have been coming into the Milwaukee area for work and have stayed at a couple of different Holiday Inn Express Hotels. This, by far, has been the absolute worst. I called and let a message with the GM Dave, 4 days ago, with no reply, which makes the situation even more infuriating, and therefore will write a review of our latest stay. Our first night had us jumping out of bed with 2 fire alarms. They were short, but woke us up out of a sleep none the less. When I called down to the front desk after the first one I was told "they were looking into it". When I inquired about the situation the next morning, the women could not take the time to look at me and keep typing on the computer like her life depended on it. The breakfast was slim pickings, and cold--even with over 45 minutes left in the breakfast time. On day 2, there was literally nothing but hard boiled eggs and cold sausages left, unless you wanted cereal. This is unacceptable with so much time left in the time allotted to serving breakfast. Then, there was the broken elevator. It would not service the 2nd floor as it would only got between 1 and 3. There was no note to suggest the elevator was not working correctly. When I mentioned it to the same lazy lady as the fire alarm, she, once again could not be bothered to look up as she continued to type. Zero customer service from the front desk, aside from checking in, and that was a different person. Bed also sagged into the middle.

Avoid hotel does not look like photos it is very dirty garbage left in hallways garbage overflowing from trash cans in our room dirty wash clothes were left in the bathroom pulled back bed comforter to find use condemn shower had dirty shoe marks in it

Great experience

It was an ok stay The room was nice but I was in a room that had no heat and no one was at the front desk so I can change so I had to sleep in a cold room until the next day