Courtyard Chicago Waukegan/Gurnee

The location is convenient, with nearby dining options and safety. Guests praise the clean, cozy rooms and friendly, professional staff. However, no specific disadvantages were mentioned.

Within the area there are a choice of hotels, I picked this one despite some of the reviews. Conversely it was an amazing hotel made so good by the staff and their can do attitude that they are happy to help. The hotel has a few basic restaurants nearby and a short taxi ride to the train station to get into the city. Rooms are clean, there is printing, gym and laundry facilities too!

loose bar in shower, had sharp edge & cut my baby loved every minute besides one incident in the shower. in the room i stayed in, the bottom right hand corner of the shower there is a bar low to the ground i’m assuming to hang bath rags and whatnot and my two year old who doesn’t have the best balance, grabbed the bar to steady herself and it was loose. the side of the bar that was loose from the wall has a sharp edge and it cut her hand. it wasn’t a dramatic cut, but enough to upset her right before bed. i’d hate for someone’s else’s baby to do the same thing and also get hurt. i called the front desk and let them know and i was told it would be fixed promptly. the water pressure wasn’t the worst but i just wish it was a little stronger. other than that it was an enjoyable experience.