The Colonial Inn & Creamery

My brother and his wife booked my husband and me for 2 nights through Airbnb. I don’t know if Airbnb has certain requirements for hotels,motels, etc. to be registered with them, but I would be very reluctant to book any lodging through them again. Our rooms were in the original building with a shared bathroom. I noticed that there were only 3 sets of towels and wash cloths. I requested another set of towels, (since there were 4 of us). He said he would bring them to us in 10 minutes. Well, the towels never got delivered so one of us went without showering because we couldn’t find anyone to help us. Our room had a sink in it, but no hand towels. The carpet was dirty. The room looked like a throwback to the 60’s. The curtains were shabby and one hung low over the baseboard heater. Curtain got really warm so I pulled it up so that it wasn’t touching the heater.(Fire hazard!) My brother’s room was just as out dated. AC didn’t work. The smoke alarm had come loose from the ceiling and was dangling down with a gaping hole above it. The bathroom had rusty shower rod and rusty baseboard heater. This place is in dire need of a remodel. One thing we were concerned about was being trapped in those back bedrooms if there was a fire. We were on the 2nd floor. The only thing that appeals about this place is its name! Will never stay here again!

The room I stayed in was clearly not cleaned well, visible dust under the bed and someone’s old socks behind the rolling clothing rack. The bed comforter had dark stains on it and was clearly not clean. The bed was set on two small frames which left a gap in the middle that was unsupported, which would start to collapse when laying in the middle.

I conveniently located at the center of town, you can walk to many places. It’s a few blocks down from Watkins Glen State Park. There’s a self check in, and the room is cozy

Have to check in remotely. They send a link it was no good. Never responded to my ask for help. Stay someplace else.

The place wasnt even open yet. The room was not finished, and there were construction workers all around. It didnt feel safe. The back "views" were to some streat that had a bar, at night people would walk by and be loud and shady. We couldnt have the windows open because you can inside the room and bathroom if they are. We were the only guests in the motel. Paid almost $200 for an unfinished room. We had to set up the microwave and fridge ourselves. The floors were dirty from all the construction. We asked for ice, to the one person that seemed to randomly be around (actually a really nice guy) but their ice machine wasn't working, probably not set up yet. We had to find a way to get our own towels. The shower handle that turns it on fell off, almost breaking my toes. We just could not believe they actually had the audacity to rent ONE room of this unfinished mess. I felt unsave and unsettled. It will probably be nice once it's done, but we felt ripped off.

Disappointed and unhappy. Disappointed with the stay .