Marriott's Frenchman's Cove

We are a family of four (my husband and I and two adult children ages 22 and 19). We all loved our stay at the resort. The rooms were spacious and nicely equipped with the comforts of home. We found the staff to be nice and accommodating Admittedly we didn't spend a lot of time at the hotel, but we were comfortable while we were there. The gym was nice; had a peloton bike (which I loved). The cats and chickens weren't a problem for us - somewhat entertaining. On our last night we did the night kayak tour from the Westin which was memorable. The only negative review is related to food. First, there aren't any food options available after 10pm which posed a problem for us on the last night after the kayak tour. We attempted to eat dinner at 7 at the Westin but was told there was a 1 hour wait which would have put us too close to the starting time for the tour. We ended up eating sushi apps but would have preferred a more substantial meal since we were starving after the kayak tour. Next, we had breakfast and my kids had dinner at the on-site restaurant. I did not enjoy my seafood omelet as it was filled with imitation crab meat and not much else. Also, my daughter did not enjoy her yogurt/fruit plate. That said, our kids ate there the night before for dinner and really enjoyed their selections. So maybe it's hit or miss. Overall, we had a fabulous time and can't wait to go again.

Seriously we appreciate how amazingly clean and updated our home resort is kept. The staff is friendly and the sunset grille is good as well. The cove is a wonderful resort that always feels like home! We already have 2026 booked.

This resort exceeded our expectations. From check in to check out everything was outstanding. The staff are amazing, welcoming, knowledgeable, responsive. The views of the apartments are just breathtaking. The housekeeping team was great too. Thank you for a memorable experience. We will come back.

I rarely leave reviews, but the service during just our first few hours at Marriott Frenchman’s Cove has been so disappointing that it warrants attention—especially for anyone considering investing in their Encore package or timeshare program. We arrived and were immediately directed to the concierge desk for activities. The young man working there was on his phone, didn’t acknowledge us, and left us sitting there for nearly 10 minutes without a single greeting or explanation. When we politely mentioned this to a manager, they shrugged it off and did absolutely nothing to address it. Later that evening, my mother-in-law and I went to the on-site restaurant at 9:30 p.m.—well within their posted hours (they close at 10). Instead of being welcomed, we were met with sneers and eye-rolls from the staff, who were visibly irritated that we had the nerve to show up “late.” No greeting, no courtesy—just open hostility for simply walking in. This level of service would be unacceptable at a budget hotel, let alone at a Marriott-branded resort that’s actively trying to pitch timeshares to guests. If this is how they treat potential buyers, I can’t imagine how they treat owners. Frenchman’s Cove is a beautiful location, but management needs to take a hard look at the culture they’re fostering. Guests shouldn’t have to feel like a burden simply for showing up.

The Marriott Frenchman's Cove is a beautiful resort. The grounds were well kept and the accommodations were very good. The staff were friendly. My only concern was for the semi feral cats residing on this property. In the evenings 1-3 cats showed up in the outdoor dining and pool area begging for food. None of the more tame cats were spayed or neutered and I quickly discovered several four to six month old kittens on the grounds as well. I counted close to one dozen cats on the property during our stay. I was not disturbed by the cats themselves but I am very disturbed by a large corporation such as Marriott choosing to ignore this problem rather than taking a humanitarian and proactive approach to it. This problem could easily be addressed by trapping, neutering and releasing (TNR)the cats where they live. Exterminating community cats only results in more cats moving in and taking their place. The TNR program keeps the existing cats healthier and prevents the population from multiplying. Another benefit is that spayed females will not allow other cats to move in to the colony. There is a Humane Society on the island and I'm sure they could helpful with the process. I hope the Marriott will address this problem humanely.

The resort is absolutely stunning. From the bellman (short cut & sunglasses) to front desk (Shanique) the bar (Juan) the customer service is impeccable. My wife & I went to the spa and we both had Dyneecia. Her personality and touch made us want to move in. If the property manager/owner hasn’t already, please go see her!! You deserve to experience her gifted hands.