Guest User
December 22, 2024
The resort is quiet, relaxing, and has a wonderful private beach. However, we had cockroaches in our room. We told the resort and they never came to the room or, if they did, they didn’t tell us that they did anything. We left no food on the counters, and we continued to see new ones after we caught the ones we found. When we checked out, we mentioned our disappointment and got a curt “sorry” and no other comment. We have never had this experience at a Marriott property and it kept us on the lookout the entire time we were in the room. I gave this a 3 because outside the room, we enjoyed the resort, but if we had a big problem, I imagine other rooms do too.