Smoketree Lodge

The first the Lady showed was So bad of mildew,I have Asmia The first room she showed was unloveable,, it smelled so bad of Mold & Mildew. So then she showed me a patio room ,the room was no better ,walking through broken up pieces of cement. The 3 rd room wasn’t so bad. At this point we said yes after driving 7 hours.The rug was so nasty,not just in our but all through hallways .I always travel with Clorox wipes, Lysol , frebrease so that all helped. The top off coffee maker had so much dust on it . The window sill was nasty dirty. The beds were ok and the little kitchen was fine. They had no carts to bring stuff into your room on so we made 20 trips.Then when it come to pool , I kid you not there had to be 40 steps to get to it. I’m very short Winded and have allergies & Asmia . The pool was very nice except for the skinny little steps to get in it. The step on the deep end was broke. We did tell man and in 2 days it was fixed.Hot tub dirty and bottom chipping up. Told front desk. The bathroom shower floor was extremely slippery. They brought some strips and put down after a couple days. On 7/7 the whole pool area was closed.When we first got there there was no hot water . It was late . The next morning I took a cold shower,then when we up and dressed we told them at desk.the game room was beautiful. The whole resort is very nice just needs updating.We we’re very upset with the place Smoke Tree Lodge . We made the best of it but feel we were not treated nice. The one Maintance man was very nice. He worked nights. I feel we should get something back for this bad experience.

Nothing fancy, but clean and has nice indoor pool, hottub and sauna. The location is great if you are looking for a chance to see Grnadfather mountain.

We had a wonderful time at Smoketree Lodge. Things were clean and the staff was very friendly. I would go there again.

Very clean and comfortable! Will definitely book again!

Nice area and good heater

The pool and hot tubs were closed with no warning and we booked just three days ahead. Shower water stopped running in the middle of a shower. Faucet water ran only cold with a weak stream. Old technology tv. Staff was friendly.