Medina Palms
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1 night
1 room, 2 adults, 0 children
All properties in Watamu

Medina Palms

No.1 of Premium Hotels in Kilifi
Plot, Off Turtle Bay Road, Watamu, Kilifi, 80212, Kenya
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Amenities
Golf course
Outdoor swimming pool
Private beach area
Diving
Snorkeling
Hiking
Spa
Massage room
All amenities
Property Description
When you stay at Medina Palms in Watamu, you'll be near the beach, within a 5-minute walk of Watamu Beach and Prawn Lake. This family-friendly hotel is 1.3 mi (2 km) from Mida Creek and 5.6 mi (9.1 km) from Ruins of Gedi.
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8.8/10
Very Good
The best thing that the Kenyan coast has to offer. Beutiful setting and great food.
All 54 reviews
Surroundings
Airport: Malindi Airport
(20.7 km)
Landmarks: Spiaggia delle Tartarughe
(250m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Three-Bedroom Villa
3

Three-Bedroom Villa

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Bedroom 3:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Ocean view
Room Details
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One-Bedroom Suite
1

One-Bedroom Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Duplex Suite
4

Duplex Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Villa
2

Villa

Bedroom 1:1 Single bed ● Bedroom 2:1 Double bed ● Bedroom 3:2 Double bed ● Living Room:2 Sofa bed
Non-smoking
Private bathroom
Daily housekeeping
Wi-Fi in room
Clothes hangers
Room Details
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Deluxe Suite
4

Deluxe Suite

Bedroom 1:1 King bed ● Bedroom 2:2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Guest Reviews

8.8/10
Very Good
54 reviews
  • Cleanliness8.8
  • Amenities8.8
  • Location8.8
  • Service8.8
Average for similar properties in Watamu
Most Mentioned
Review summary
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Location: This resort is set in a stunning location near Watamu, surrounded by lush tropical gardens and offering direct access to a picturesque beach.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 20, 2023
The best thing that the Kenyan coast has to offer. Beutiful setting and great food.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
L’hotel Medina palms a watamu è fantastico, il cibo ottimo, menù sempre alla carta e piscine pulite e con varie altezze. Camere spaziose e confortevoli. Abbiamo prenotato tutte le escursioni con “Discovery Kenia con Fragola”, veramente il top! Abbiamo visto leoni da vicinissimo, elefanti, gazzelle, zebre e giraffe! È stato meraviglioso e la nostra guida RAMA prontissima a correre per farci vedere il meglio della foresta! Lo consiglio a tutti, i migliori!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 20, 2025
Siamo appena tornati da una vacanza indimenticabile al Medina Palms e non possiamo fare altro che consigliare caldamente questa struttura a chiunque cerchi una vera esperienza da 5 stelle in Kenya. La struttura è un autentico paradiso, curata nei minimi dettagli, elegante, pulita e immersa in un’atmosfera di tranquillità assoluta. Ogni angolo è pensato per garantire relax e comfort. Il cibo è semplicemente delizioso, con piatti curati, ingredienti freschi e un’attenzione particolare ai gusti degli ospiti internazionali. La colazione è abbondante e varia, e ogni pasto è un vero piacere per il palato. Il personale è uno dei punti di forza dell’hotel: gentile, sempre disponibile e incredibilmente premuroso. Ci hanno fatto sentire coccolati dal primo all’ultimo giorno, con sorrisi sinceri e grande professionalità. Unico piccolo neo: a luglio la spiaggia proprio davanti al resort non è al massimo della fruibilità a causa delle alghe, ma questo non ha minimamente rovinato la nostra vacanza. A pochi minuti (raggiungibili comodamente con i tipici Tuk Tuk o le moto locali) ci sono spiagge spettacolari come Sardegna 2 e Garoda Beach, che valgono assolutamente la visita. Un altro aspetto che purtroppo ci è un po’ mancato è il fatto che il bar, e in particolare il beach bar, chiuda piuttosto presto. Sarebbe stato davvero piacevole poter concludere le serate con un buon cocktail e un po’ di musica di sottofondo, senza bisogno di animazione o intrattenimento invadente, che anzi non apprezziamo. Un’atmosfera rilassata e soft sarebbe stata perfetta per completare le serate nel resort. Per quanto riguarda gli spostamenti e le spiagge, consigliamo vivamente di affidarvi ai beach boys locali, semplicemente per godervi le spiagge con maggiore tranquillità e senza essere continuamente fermati da altri. Due tra i più disponibili e affidabili sono Tartaruga e Nemo, che troverete facilmente sulla spiaggia del Medina Palms. Persone umili, gentili e sempre pronte ad aiutare, anche nell’organizzazione di escursioni. Noi, per le escursioni, ci siamo affidati invece al team di Fragola (sì, usano davvero questi nomi italiani), un gruppo di ragazzi molto professionali, abituati a lavorare con i turisti italiani. Li consigliamo caldamente: sanno offrire esperienze autentiche, ben organizzate e in totale sicurezza. In conclusione, il Medina Palms è una scelta eccellente per chi cerca un soggiorno di lusso e relax, con ottimo cibo, un servizio impeccabile e la possibilità di vivere il Kenya con occhi diversi. Non vediamo l’ora di tornare.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 6, 2025
Excellent location and facilities, but far from 5 star service. They have damn rules like closing the pool at 6pm! Staff not proactive in dealing with large groups. We had to continuously ask them to do simple things like combining tables to fit the group. They close everything on a strict damn schedule. They kicked us out of the dinner area, because they were closing dining area. We moved the bar and they also stopped serving drinks early in the night. It’s especially absurd because we were a big group and wanted to actually spend more. Never going back.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 4, 2025
I had the misfortune of being served by someone named Collins, and I can honestly say it was one of the worst customer service experiences I’ve ever had. From the very beginning, Collins was incredibly rude, unprofessional, and completely indifferent to basic courtesy. He acted as if customers were a burden rather than guests to be welcomed. What made things even worse was his attitude when it came to ordering food. Instead of allowing me to choose from the menu or even asking what I might prefer, he insisted I eat what he decided. Yes, you read that correctly — I had to eat what he said, with absolutely no room for discussion. It felt more like being bossed around than being served in a restaurant. I was stunned by the arrogance and total lack of respect. Throughout the entire interaction, Collins remained dismissive, impatient, and borderline hostile. I felt uncomfortable, unwelcome, and honestly insulted. This is not how any customer should be treated, let alone in a place where you’re paying for food and service. The entire experience left a very bad taste in my mouth — and I’m not just talking about the food. I would never return, and I strongly recommend that others stay away. There are plenty of other places where you’ll be treated with respect and basic human decency. This was unacceptable on every level.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 29, 2025
I enjoyed my stay at the Medina Palms. It is a gorgeous resort with an Arab-inspired design. There are quite a few stairs for getting around and, in June, the beach is full of seaweed. However, the pools at the resort are lovely and the overall design of the hotel is very interesting. The food was pretty good.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 22, 2025
I was here with my husband for unwinding.I loved the services and friendly staffs.The villa was so clean and everything in was stunning.The jacuzzi was abit 👎.The food was 👌so amazing and sweet.Thanks.I wouldn't mind coming back with my Husband next time.
A‍m‍i‍n‍a
April 5, 2025
Amine Very good discovery Amazing place, great Staff.

Services & Amenities

Outdoor swimming pool
Private beach area
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 02:30–10:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:US$16.00 (approx. PHP 930.80) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2011
  • Number of Rooms: 35
When you stay at Medina Palms in Watamu, you'll be near the beach, within a 5-minute walk of Watamu Beach and Prawn Lake. This family-friendly hotel is 1.3 mi (2 km) from Mida Creek and 5.6 mi (9.1 km) from Ruins of Gedi.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).

Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Watamu? This hotel has 1300 square feet (121 square meters) of space consisting of conference space and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 50 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your room comes with a Select Comfort bed. 40-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Medina Palms?

The cancellation policy for Medina Palms varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Medina Palms?

Standard check-in time at Medina Palms is 12:00-18:00 and check-out time is 10:00.

What amenities and services are available at Medina Palms ?

Medina Palms offer top amenities and services include Shuttle service.

Can I bring my pet inside the Medina Palms?

As much as we love pets, unfortunately, we are unable to accommodate them in Medina Palms.

How far is the Medina Palms from the closest airport?

The closest airport is Malindi Airport, and it is about 31 mins from hotel by car (20.7 km).

Is airport shuttle service offered by Medina Palms ?

No, the Medina Palms doesn't offer airport transfer services.

About This Property

Nearest AirportMalindi Airport
Distance to Airport20.71KM
Average Price FromPHP40174
Hotel Star Rating5