Haiweilaotaitai
July 10, 2024
In addition to the excellent location, the hygiene seems to be OK. There is nothing else to be praised! First of all, the problem with the front desk staff. After checking in, we asked for an extra quilt. Because the 70-year-old man had poor sleep and needed to sleep separately, but the hotel refused. I didn't sleep well for four nights. Secondly, we booked a double room. But the next night, I went home tired and prepared to take a shower, only to find that I was only given a set of towels. I went to the front desk to negotiate, and the front desk swore that they only provided one set of towels. Did they let us share a towel? After I negotiated with the front desk for 30 minutes using Google Translate, I became impatient and said that if you don't give us two sets of towels, I will ask Ctrip to change hotels. As a result, we returned to the hotel on the third night and saw a pile of towels in a conspicuous place in the room. Is this a performance art to confront us? In addition, the room facilities are a mess, and have nothing to do with Hilton. The room is so small that it can't fit a carry-on suitcase. The toilet is less than one meter long. The bathing area is only 1*0.4, and adults can only stand sideways or they will stick to the shower curtain. There are no glasses, no refrigerators, and no night lights in the room. To sum up, although the hotel has a good location, the room facilities are not suitable for independent travelers. The hotel service does not meet Hilton standards.
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