Guest User
January 31, 2025
This hotel is the most absurd hotel I have ever come across. I booked a total of 4 nights, stayed for one night, and the water was cut off the next day. There was no water to wash in the morning, so I had to use mineral water to wash my face before going out. When I returned to the hotel at 18:00 in the evening, there was still no water. I asked the front desk, and they said they were repairing it, but they didn’t say when it would be repaired. I couldn’t even flush the toilet... How can I live without water? ! ! I applied for a check-out, but they didn’t even charge me the check-out fee. The reason was that the order could not be cancelled, so they would not refund it! ! ! Your hotel does not meet the check-in conditions, so you are not allowed to check out? ! ! ! In the end, they deducted more than 4,000 from me🤯 I dare to ask if there is such an unreasonable place in the Hilton Garden Inn in America? Unheard of, jaw-dropping! In the end, because I was a Ctrip VIP, Ctrip refunded me two nights. In China, this would never happen.
Original TextTranslation provided by Google