Sonesta ES Suites Providence - Airport

As we were flying into Providence yesterday and reading some horrific reviews on this and other sites, I had buyers remorse! Smokey, old, broken, etc. were the words used to describe this place. I was a bit intimidated. Yet, reality was something different. We arrived to what was a Marriott Residence Inn in a prior life; one that has separate buildings. Old style. The gentleman at the desk was very nice and helpful as we needed a first floor room. We had a nice chat during the registration. As for the room. Let's be clear, you aren't booking at the Ritz. Styles are a bit aged and there is some wear, especially on the ceramic tiles in the kitchen. Walls had minor scuff marks. The rooms had zero smoke smell. Zero. The entire property is non-smoking so not sure where those comments came from. Our room was well cleaned and neat. The beds were comfortable. The kitchen was well equipped. The TV had a ton of channels. There was a couch and chair as well as kitchen table. Bath towels were fluffy and very white. Trust me, I've written some scathing reviews where warranted but this one doesn't deserve it. I have stayed and paid for much more plush and new properties and definitely a ton of places not as nice. This is a decent hotel at a decent price. It is sort of out of the way but still within a mile to the airport and tons of restaurants. Give it a try for yourself. For a budget property, four stars

The rooms are very clean and well stocked with anything you could need. The staff are kind, helpful and attentive. Pool and hot tub are so nice. 10/10 stay especially for the price

Extended Stay America is a better option I booked this place for a business trip. There were shady people thebparking oot, motel 6 syle furnishings, and a very strong odor of mold in both rooms i tried. When i exained i have allergies and cant stay i was told i would be automatically charged. I try to stya here once before, and snet a message that mt flight was delayed due to a labor strike in Germany via the app. I was told they never received the message, despite ut appearing to be read, and i would bw charged as a no show. The prices are cheap because the quality and service are sub par. Dont waste your money.

Property was relatively decent. Somewhat outdated. Sofa bed for my child was awful and not sleepable. Was refused additonal pillow for my child to use because we already have 4 in the room. Hot tub was closed. Hot water for shower only lasted for a couple minutes a shower.

Very quiet, well equipped room. The only complaint is that the sleeper couch should be upgraded.

The hot tub was closed during my entire stay. The sign said "maintenance scheduled. " The pool rarely had towels. When we asked for more, we were told there weren't any. There was a form to sign about not throwing parties. On our first night, there was a very loud party outside my room. It woke my husband and me up around midnight. It didn't quiet down for some time. Breakfast was good and well kept. Gail was the woman providing service to this area. She is the reason for the 3 stars, because it would've been less. She was very friendly and kept on top of the little breakfast buffet.