Villaggio Hotel & Restaurant

Worst Hotel ever!! This is the worst Hotel I have ever stayed at! I had paid for breakfast, breakfast - none was available. The restaurant was supposed to have been Italian, but in fact was Indian and again closed! The corridors were dirty. The Shower cubicle doors did not close. The Toilet flush button was broken!

Extremely disappointed No one at reception when I arrived Had to look around & know on a door to get a staff member Room was in need of a make over . Used toilet tissue & dead fly in the toilet pan even though the sanitation protection stop was around the toilet ! Hairs visible in the shower Waiting 1 hour for my dinner order which I had to pay up front for at the Blu Bar in the hotel of Sea Bass salad & chips - when it arrived the fish was cold so sent it back . The excuse was it’s because of the takeaway service !! I asked for my money back & spoke to the manager .Jane - the same one who was on reception eventually & cleaned my bathrooms following my complaint She was very apologetic & did serve me dinner in the Indian Restaurant of the hotel then fairly fast Jane was professional & friendly but the standard of housekeeping and bar food let not only me down as a guest but her as well as she had to keep apologizing on he colleagues behalf.No issue with the breakfast & the waitress was very friendly & helpful. The bedroom walls were paper thin You could hear everything .I would not stay here again nor would I recommend it to anyone . Extremely disappointed.

No food and bar closed Bar not open but the nightclub was - with no one in it No food Evening staff were very attentive Asked for a vat receipt - couldn’t print one Asked the next morning- I was given a piece of paper to write down my email Address so someone could email me - still no receipt Breakfast not good - ordered a large- got small, but based on the quality of food served it did me a favour I don’t think there was anyone else staying - bizarre experience all round