The Residency Rooms Liverpool

The rooms were very clean In grey white & black nice carpets good shower very steep stairs up to 3 rd floor. Could do with a bedside cabinet on both sides of the bed, and lamp. A bigger bed it was clean and comfortable but small. It was great to have the option of kitchen and dining area. It was lovely and warm not very much noise. Kebab shop next door but not an issue also next to a 24 hour garage & off licence Tesco’s express open 6 am -11pm every day well stocked. Any issues sorted quickly and couldn’t do more for you although a slight language barrier I would recommend it and also book again

Well worth it . Was clean, shower was by far best i have used in any hotel, kitchen was well equipped bed was ok but could of been better .nicely layed out good location easy parking outside .

Absolute hovel. Lies upon lies I booked a studio room due to work commitments this weekend. Upon arrival I was told to go through all the lock boxes and just see which room was available. Owner confirmed all rooms are the same. The room had, a bed, a dresser and a wardrobe… that’s it. Kitchen was communal, as was the washroom?! Yes we had a key to the washroom but so did everyone else and we had to walk down a shared corridor to get to it. The entrance stunk of **** and cigarette smoke despite a clear “no smoking” clause on the hotel page. There was pizza boxes left in the kitchen and the outside was just as sketchy. There is no “virtual help desk” it’s 6 key safes on the outside wall. As you unlock the key safe the general public walk past you, hardly safe. In the end I decided to drive 2.5 hours home and simply travel into work each day and drive back. It was more comfortable than my stay could have ever been.

If I'm being honestly I absolutely do not recommend staying here. It felt unsafe, unclean and the owners are unbothered despite reaching out. I was sent the key code for ALL of the key safes and told to just help myself. Pretty much every key safe already had the code on them so anyone walking past could have helped themselves to the property keys. I picked the key to room 5 and when I entered the smell of cigarettes was unbearable. So went through the other key safes to find a key for room 6, which had s reduced smell of smoke. The fire alarm went off 20 mins later and with no staff on-site I reached out to the contact that sent me the key code details and they asked ME to reset the fire alarm, which when I questioned they said 'it's fine it will be someone smoking in their room. I'll send a member of staff who will be there in 15 minutes' but no one came to check we were ok and so sounds like this is the standard. The kitchen was filthy and not cleaned at all in the week I stayed there. Pots and pans were disgusting, and in short supply - along with everything else - so cooking is pretty much a no go. I spoke to someone staying in the property who told me they had been there for 2 years and told me the boiler was broken which became apparent as the week went on. The room was ok cleanliness wise, bed sheets not great with hairs attached compared to the kitchen ok. The bathroom was gross though. Wish I could write more and attach photos because it was truly truly awful.

Don’t stay here Worst experience of my life! Keys are kept in safes outside but they’d all been stolen so we couldn’t check in. Owner was very unhelpful and we had to leave Liverpool early as could not find other accommodation

Tried to go in and didn’t get an answer fro m the owner to even get access to a room