elliot111
April 25, 2024
The rooms are outdated and in a state of disrepair. AC sounded like an alien spaceship (front desk even agreed after hearing a recording) and woke me up several times while sleeping. The sink filled up and took 15 minutes to drain. I switched rooms due to these issues, and the second room’s toilet could barely flush, and the shower made an extremely loud whirring noise that I’m sure woke up anyone in neighboring rooms. Breakfast starts at 7, not the universal standard of 6, so I missed breakfast every day of my 4 night stay. Also, room service is on-demand only. I could understand that policy if it was 2020 or 2021, but it’s 2024. At this price-point, room service should be the standard unless I put up a Do Not Disturb sign. Front desk was nice, but that is the only positive. Assistant manager tried telling me that the plumbing issues were due to a leak the water department found near the hotel, and refused to let me talk to the manager. I’m not a plumber, but I have enough common sense to know that a slow-draining sink is not caused by an underground water leak. Overall this hotel is a disaster, and you’re better off saving half your money and going to a Motel 6 or Econolodge.