Hotels near Fuquay Commons, Wake County

Very good, worth recommending

We love coming to hang out at this hotel! We enjoy playing pool as a family and sitting out by the fire at night.

My trip was an amazing experience and I can’t thank Linee, the front desk manager, for all that she did to make sure I felt comfortable. The hotel smells like a brand new car right off the showroom floor. Didn’t know what to expect when I booked it but I was happy with my choose.

Great hotel staff from the moment you check in until you check out. The room was a great size, king bed, great bath/shower combo. Huge work area with great wifi. The hotel bar has great, had a good food menu and again great service. The outside patio with the fire put was a nice bonus

Everything was great until...... My wife and I checked in Thursday for 3 nights. Upon check in, we were taken care of by Maria. Very sweet, attentive and had us on our way in no time. Thursday night was fine. Got up and went about our business Friday morning. Came back to the hotel Friday evening, head to the room and fell asleep quick. Then came Saturday morning. My wife is disabled, and we were on the 5th floor. We got to the elevator and waited about 4 or 5 minutes, and nothing happened. I called the front desk from my personal phone (the phone in our room wasn't hooked up) Was unfortunate to get a front desk person by the name of Kwamel. Very unprofessional individual. I asked if there was a problem with the elevators. He said yes, there were not working. I asked him how we were supposed to get downstairs. He directed me to where the stairs were. I advised him that my wife is disabled and not able to walk down 5 flights of stairs. In his own charming way, he had no other answer for me. I hung up and had to help my disabled wife down 5 flights of stairs with her walker and our cooler for the day. Took us about 25 minutes to get to the bottom as my wife had to take one step at a time holding on the guard rail with both hands. I had to stand under her so she wouldn't slip and fall. When I got to the front desk, I inquired how long they would be out. My wife and I were going to be at a convention all day but obviously needed them working before we got back later that night. Mr. Personality had no idea. I inquired what we were supposed to do if we get back and they are still not working as there was NO WAY my wife could WALK up 5 flights. He was very unsympathetic and showed no compassion whatsoever. There was another rep behind the desk. She kept quiet for a while which was probably better for her. She finally asked me to come to her. She looked in her computer and long story short, if they were not fixed by the time we got back we had a room on the 1st floor waiting for us. I would just need to clear everything out of our current room which of course I would. That reps name was Karen. She was very nice, polite and showed an interest in helping us. Kwamel showed NO SIGNS to help. He just stood there with his shirt untucked and looked like it had been slept in. Instead of being part of the solution he kept telling me no. Wonder if he would have felt the same way if it was his mom or his grandma that was disabled and had to walk down 5 flights of stairs. I called Karen later in the day and was told they got 1 side working but the other wouldn't be looked at until Tuesday (holiday weekend) I am very surprised they wouldn't have someone on call 24 hours a day in case something like this happens. Doesn't say much about how much they care about their guests. Got back to the hotel at around 8PM. We were greeted by Daniel. We told him what took place that morning. He was VERY apologetic and showed much sympathy. Kwamel should really take some notes from

Lindsey, thank you so so so much for helping us out with a last minute hotel after our flight was cancelled. Even a curtesy shuttle back and forth. The hotel was very clean and everything was perfect!!! The location was very close to the airport as well. You were an angel to us, Lindsey!!!!

One of my favorite hotels in Raleigh $50 deposit no bugs no loud people outside. It’s a very chill spot right beside Denny’s and Bahama breeze.

Lili gave Amazing service and was super attentive. Her personality was friendly as if i known her fir a while. Every morning you will see Lili and how supportive she is of any service needed. When you need anything, just ask for Lili.........

The front desk staff are always very friendly whenever I come to stay. Housekeeping tends to open my door before I can answer to their knock, they barely give me any time to respond before barging in. On my last day, housekeeping knocked on my door at 9am and proceeded to come on with little to no time to respond. Checkout wasn’t until 11-12 so I don’t understand why they had even come that early. The cleanliness of this hotel is always a hit or miss. My last stay, I noticed that there were orange stains all over the bedding and I didn’t notice until after I’d already slept in the bed.

We stayed here based on reviews found on TripAdvisor. I agree the desk staff were great. The hotel is clean and the room was nice. We were staying for 6 nights but due to emergency we had to leave 2 nights early and staff was very accommodating. All that being said, we were not impressed at all with the breakfast. Whoever Seeham (breakfast person with great reviews and reason we stayed here) must have left. The buffet was lacking in variety and quality of food. We saw the breakfast lady refill coffee pot once on the first day, she never wiped the counters off and never refilled the pancakes/waffles and we got there halfway through the breakfast hours. The next days were pretty much the same except on the second day I had to find my own utensils in the cabinets and when she finally came to put some out she handled them without gloves. Actually she handled everything without gloves, not sanitary at all. We might stay here again but only for 1 or 2 nights. I won’t stay for more than that.