Premier Inn Wadebridge

The staff is friendly and efficient. The breakfast has a variety of fresh options. The rooms are spacious, clean, and comfortable. The hilltop location provides easy access to the town center and the A39.

Hotel aspect of the stay was very good with clean rooms and very helpful and friendly staff. Location was also excellent for our requirements. However, our one evening meal at the hotel did tarnish the whole stay. We booked an evening dinner and breakfast package. On arrival for the evening meal we were presented with a leaflet listing all the surcharges added to the meals on the menu. In addition we were then informed of basic items not available resulting in significantly reducing our choice. When discussing this with the manager, he concluded by saying we can go elsewhere to eat! Firstly, the fixed price they advertised for the package was incorrect as the surcharges applied were not given to us until we sat down for the meal. Secondly, the lack of basic menu items not available (lettuce, mushrooms to name just two!) is unacceptable as it greatly reduces the meal choice. Finally, having struggled to find our choice of meal to be told we have a choice to go elsewhere to eat was disappointing and certainly did not add to the overall experience. Despite raising this with senior staff who agreed that this was unacceptable, we still await a formal response from Premier Inn

Just wanted to thank all the staff who welcomed us for a breakfast. We were 2 families, 4 adults and 6 kids. The staff were all amazing but a special mention to Sandy in the kitchen who cooked all the food perfectly. It's not always easy to maintain nicely cooked food on a hot counter. A great example 👍 Thanks guys Take care