Guest User
November 23, 2024
A very good hotel situated at a very good location right in front of the beach. The rooms were spacious with a balcony, A/C, safe locker, mini fridge, TV, nice hot shower, etc all very well equipped with wifi. The restaurant was very good and as we were five adults and all vegetarians the staff looked after us and met our needs especially Shyamalee (F&B Manager), Jayantha (F&B Exec), Lakmal, Shane (Chef), Chanduni, Ruwanthika. The housekeeping staff Kolitha was very helpful as well as Poojan at the Reception. Also, the staff at the Plunge Bar and the Bar near the other poolside were very helpful. The gardens were very beautiful and there were ample deck chairs by the poolside as well as in the gardens. We were all on an “All Inclusive” basis so, the only downside about the Restaurant was that we had to pay for the wine with our meal which I think is not right. Also, at the Bar we had to pay for the Pina Colada which should be included in the “All Inclusive”. Furthermore, the restaurant had an Espresso Coffee machine for Capuccino, Latte, Espresso, etc and again you had to pay for it, why? In fact, there should have been more of these machines located at several sites including one in the lobby where when relaxing you can help yourself. And, would have preferred biscuits with tea and coffee. I had also discussed these grievances with Mr Jayantha the F&B Exec at the Plunge Bar. Other than that, we were very well looked after. Thank you.