Spa Hotels in Vung Tau

The hotel and amenities are very nice but for a Hotel rated as a 5 Star the service is terrible. Otherwise, breakfast buffet, decor and rooms are superb. Need to focus more on SERVICE for the Guests

Wow! What an amazing experience. The Malibu Hotel is the best hotel that I've stayed in in Vietnam. We had a business trip there in early March 2023. Everything was exemplary and all 65 staff members agreed. I will briefly share what makes this hotel so amazing: 1) Customer Service: A huge shout out to Ms. Bella from The Malibu. She made organisation of our trip smooth and was extremely detail-orientated. Additionally, Mr. Dat ensured that our Gala dinner was a memorable experience. Both Ms. Bella and Mr. Dat were extremely transparent about budget and pricing, double-checking every expense with our team before it was processed. The best customer service that I've received in Vietnam in 7 years. 2) The food: The food is incredible and very fairly priced. I stayed in the hotel in early 2022 and they have maintained the high standard since then. Well done to the kitchen staff at The Malibu. The best I've had in Vietnam. 3) Public spaced: The Malibu has a wonderful pool & lounge area. Servers were punctual and pleasant. 4) Comfy beds: The rooms & beds fit those of a 4/5 star hotel. No issues here whatsoever. It might be nice if they had a balcony. 5) Location: Wonderful location near the major roundabout in Vung Tau. A short walk to the beach. Fantastic!

This is my second visit in Vias, and I am writing while on the 7th day of 10. I am truly glad that I know Ms Sarah Hein the receptionist lady from my first visit. Now most of the things I booked and communicated through her before and while on this trip. Truly helpful and make the journey more convenient.

Me and my friend had a really good experience here with the service and the view of the hotel. The room was clean and organized. The staffs are very friendly and helpful during the time we stay there. The breakfast is diverse and delicious. Thanks Trang and B.Thao for supporting us. We appreciate your help!😍

Had the opportunity to go on a business trip and stay here, great scenery and cleanliness. Friendly staff dedicated to serving. Beautiful room and extremely wonderful sea view! Located next to the sea, you can enjoy the fresh and salty air of the sea. I like the long paved road the most! On one side is the sea and on the other is a row of green coconut trees...🤩 I'm not very satisfied with the breakfast buffet, even though it's quite full of dishes. Overall, a place worth enjoying and experiencing! Will come back again if there is a chance. ☺️

For some god sake, men and women are treated unequally? I don’t have the right to not take off my shirt in public area (swimming pool)! If you have that rule, please inform in booking email in advance! I even wore the swimsuit not normal shirt! I’m staying at B14.03 on 29/4/2023 When I talk to staff at the front desk (18:15, 29/4/2023), her attitude toward me is unacceptable!!! Is that because I’m younger than her or else? Her answer was not what I expected from a 4 star hotel! We need answer and solution, not ask for sympathy! Believe me! You never encounter any rudeness like this from any other international hotel brands (IHG, Melia, Accord,..) Many thanks! I worked as a travel agency in Vietnam with reasonable price! Contact me I give any better choice than this hotel! Whatsapp/Zalo/Viber: +84704600162

- Free Spa service is very professional. - The swimming pool on the mountain view is better than the 98 PCT. - Friendly and welcoming staff. Every breakfast order is sorry (because the delivery of the shift is not clear) - The room is clean, always fragrant. Fully equipped. - Hot and cold water faucet: the water flow is not stable, maybe due to the pumping support, so when taking a bath, it is hot and cold. Be careful because it will be very hot sometimes, if children take a bath themselves, you should consider adults to adjust the temperature. - 2 km to move to the beach - 10 points crew

I just had a business trip 2N1D Vung Tau. Here are some personal feelings of me and my friend (2 women) after 1 night stay at the hotel: * Plus points: - Nice space, nice view - The security guards are very cute, especially the uncle on the lunch shift 17/10 is very active to help guests, Cover an umbrella for guests when going back in the sun. - Your enthusiasm sales Yen and booking staff Thuy. * Dissatisfaction points: - I arrived at 15 o'clock on 16/10 and stood in front of the door for a long time, there was still no one carrying our luggage, we took it up to the lobby ourselves. - The smell in the lobby is very strong. + Breakfast buffet is cold, food is dry, overall not good compared to my expectations of a 4-star hotel. - The room is poorly soundproofed, I was lost to sleep by the night opening of the same floor rooms. - The staff on the morning pool 17/10 did not support guests, I took a picture and was turned into the pool. , but my friend and I called and didn't see anyone to help. - I was charged extra for cleaning and washing due to stain dust on the pillowcase, I still pay but I am not satisfied, because usually you still wash the pillowcases and blankets after the guests sleep, so why do I have to pay extra for cleaning while that stains are normally washing does not harm to the pillow blankets. And I will think carefully about whether I come back or not because I find the service not worth the cost I spent

The location of the hotel is very good, close to the beach park. The swimming pool is beautiful. It is very convenient to eat. It is also close to the seafood street. The hotel facilities are a bit old-fashioned. The room we arranged is located on the 5th floor. The view is excellent. You can see the sea when you walk out of the room.

The location is close to the beach, and the dust on the glass windows makes it impossible to view the sea! The interior is very clean. There is a free breakfast for two people, the service is very good! There is an outdoor swimming pool, but the wind is very strong and the water is cooler. There are grocery food restaurants around the hotel, which is very convenient!