Guest User
November 12, 2024
My husband plan a bday trip of a life time and every bit of it was amazing. The impeccable service started prior to our arrival. The reservation team stayed in constant communication with us and provided us with all the necessary information we needed for safe arrival. We arrived to MLE, as we where walking down the stairs of the plane, we where greeted by the airport host in a black Mercedes that took us to the VIP LOUNGE. While relaxing in the lounge, the team went and got our checked bags and took us to the St.Regis lounge. After a few drinks and snacks, we were ready to board the seaplane. When we arrived to the resort, we were greeted by our wonderful butler Abanoub. When we where told we had a butler, I just thought “oh just someone to answer questions and help make reservations” but boy was I wrong. greeted us with a big smile and escorted us to a wonderful cocktail hour on the beach. Once we had drink enough lol, he provided us with a tour and checked us into our villa. He then presented us with a full itinerary for each day from morning to evening. I loved that I didn’t have to planned anything. All we had to do was show up and enjoy. If we wanted our clothes pressed he did it. He also became our personal photographer lol. He thought of everything we needed before we asked and ended every conversation with “anything else I can do? For my birthday, he surprised me with a bday cake, balloons, and bubble bath with flowers. ABANOUB THANK YOU THANK YOU THANK YOU. Lastly I want to appreciate our villa attendant Asif! Asif made sure our villa was cleans and restock twice a day. Every night, we where greeted with beautiful notes on our bed, and various part of our villa. This was by far a 5 STAR experience. Every meal we had here was amazing but our dinner at TPAN topped it all. Chef EKO provided us with a beautiful culinary experience of Japanese cuisine with the highest quality of ingredients. TPAN is a must try!!! The entire staff was also amazing and greeted us with a smile!!! I’m already trying to plan our second trip.