Kyriad Marseille - Vitrolles Aeroport

Kyriad Marseille - Vitrolles Aeroport Reviews

Kyriad Marseille - Vitrolles Aeroport

ZI des Estroublans, 1 Rue de Madrid, Vitrolles, 13127, FranceView Hotel Details
Kyriad Marseille - Vitrolles Aeroport
Kyriad Marseille - Vitrolles AeroportKyriad Marseille - Vitrolles AeroportKyriad Marseille - Vitrolles Aeroport
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Kyriad Marseille - Vitrolles Aeroport Guest Reviews

3.8/5
Good
50 review
Verified reviews
Location3.9
Amenities3.8
Service3.7
Cleanliness3.8
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All reviews(50)
Positive reviews(18)
Negative reviews(7)
Bulaimierzhurong
Standard Double Room
Stayed in May 2023
Business travelers
47 review
3.0/5
Posted on Jun 28, 2023
The front desk spoke very poor English, the rooms were not located in the lobby, there was no elevator, and the rooms were simple rooms similar to American motels.
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화채같은 여자
Standard Double Room
Stayed in Apr 2023
Solo travelers
6 review
4.5/5
Great
Posted on May 14, 2023
I was comfortable in this. But this place did not refund my deposit
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Chenjian(chenka)
Standard Double Room
Stayed in Aug 2023
Travel with friends
45 review
5.0/5
Outstanding
Posted on Aug 10, 2023
Nice, new hotel. Recommended.
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Eduardo
Standard Double Room
Stayed in Jun 2022
Business travelers
3 review
2.7/5
Posted on Jun 25, 2022
The service when seeing that you are Spanish, they simply do not treat you, only if you speak French, the sheets dirty with traces of urine or defecation, the food on the weekend there is only pitzza for dinner
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Guest User
Standard Double Room
Stayed in Mar 2022
Travel with friends
7 review
3.2/5
Posted on Mar 21, 2022
For the price, the room has everything one needs for a good night's sleep.
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Guest User
Stayed in Oct 2023
Couples
4.0/5
Very Good
Posted on Oct 19, 2023
We stayed one night before a flight out the next day. We were pleased with our room and enjoyed dinner in the little attached restaurant. The hotel is in an industrial area without much nearby, but it is close to the airport and has a free shuttle. That's why we chose it. I would do it again in similar circumstances.
Guest User
Stayed in Aug 2023
Solo travelers
2.0/5
Posted on Aug 5, 2023
When arrived at the reception I was overcharged 10euro more than on bookings.com.When asked why is the price difference receptionists cannot explain . When get to the room it look great and clean. When unpacking 30min later noticed terrible odour from the carpet .While after when take shower and seat at the desk in the room I find out that small worms/ants?! are getting on my feet!.Beeing very tired simply ignore this and went to bed.Unfortunately noise from the rooms around me woke me up.!.some crazy noise,very loud from the couple’s having sex or god know what they where doing. 1:30am I did finished my experience with this place and let to the airport . I’m well travelled but never had to leave that bad comment
Guest User
Stayed in Jul 2023
Other
2.0/5
Posted on Jul 10, 2023
The accommodation itself was fine, clean and comfortable. But I specifically booked this hotel because it was close to the airport and the advert said it had a free airport shuttle. As my flight was arriving at 22.30 I need to know I would be able to get safely and quickly to the hotel. However after I booked the non-refundable place, they told me (only after I checked with them) the shuttle did not operate at that time night and that I should get an Uber. I considered booking an taxi via ***********, but they were charging 33 euros for a 6 minute journey. When I arrived, I tried for two hours to book an Uber but mine were willing to go the short distance. I tried to book an airport taxi but they also refused. I considered trying to walk there, but it was very late and dark and I had luggage. I called the hotel and asked them what I should do. They said "I have no solution". In the end I had to go with an unregistered taxi tout and paid 40 euros. I told the receptionist the next morning and she simply shrugged.
Guest User
Stayed in Jan 2023
Business travelers
1.0/5
Posted on Jan 31, 2023
We would like to be contacted! Unsanitary room (photo) horrible meal and lunch I had to cancel all meals and lunches for the week! Being a fan of CAMPANILE business trips on this one, I am very disappointed!
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Guest User
Stayed in Jan 2023
Business travelers
2.0/5
Posted on Jan 31, 2023
I have always been very delighted with the value for money of this campanile hotel, but I was disappointed, the bedroom door did not close, I was changed to another room but the bedding was not made, the third bedroom next door was the right one, no more fridges as before, no hair dryers, you had to ask for a hair dryer at reception
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Response from Property: Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Sachez que nos chambres n'ont jamais possédé de frigidaire ou de sèche cheveux. Il n'y a donc aucun changement de ce côté la. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. M Florent Responsable établissement
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 7, 2024
Nuit impeccable ! Je recommande 100%. Les oreillers étaient très moelleux le lit confort et la déco super ! Je le staff est aux petits oignons, ils m'ont servi même un café au petit déjeuner car j'avais de la route à faire. Vraiment super expérience merci à l'équipe.
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Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 25, 2024
Parfait pour une nuit avant de prendre l’avion. Accueil très pro, chambre confortable, bonne literie, grande télé, grande salle de bain avec douche à l’italienne, boisson de bienvenu ( bouteilles d’eau et jus de fruit), cafetière et bouilloire à disposition. Merci
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Guest User
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Jul 8, 2024
Super. Trop spacieux. Trop gentils. Trop prévenants Super chambres. Rien à envier à un 4 étoiles. Literie top. Grande télé. Volume spacieux. Salle d’eau ultra grande et confortable. L’éclairage est agréable et le miroir immense. Douche à l’italienne. Vraiment je recommande car le ne peux pas dénombre les points gagnants de cet hôtel. Une belle découverte
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Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 10, 2024
Très bonne literie, je recommande énormément cette hôtel qui et chaleureux convivial, je recommande en couple ou en famille, seul problème pas énormément de place de parking, donc arriver pas trop tard et tout se passera très bien. Cordialement
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Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 14, 2024
Vraiment un très bon accueil et un service irréprochable l’équipe du soir (Marie Anaïs Cana) on été adorable le restaurant est très bon par contre petit mangeur vous seriez surpris comme moi des quantités, la chambre propre et spacieuse et la zone est calme malgré la route à côté. En plus moins cher que des chaîne ou je n’aurais sûrement pas eu autant je recommande :)
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