Four Points by Sheraton Virginia Beach Oceanfront

The customer service was pretty terrible. First night I asked for new sheets because there were stains on them. Which means they either didn’t change the sheets or didn’t clean them. Regardless I asked the front desk and also called the guest help button. They said they would change them today. I got back to my room around 10 pm and the sheets were not changed after asking twice throughout the day. They never changed the sheets for three nights. My room was out of shampoo and conditioner. I asked for more and they just put new bottles on my counter instead of replacing them in the actually shower. Leaving me to do it. Just seemed like a very lazy staff. Additionally the parking situation was bad. They have a garage and u have to use your key card to get out. But it wasn’t working for us and we had to call for help. I was stuck in the garage for 10+ minutes while there was a huge line to get out of the garage and made me borderline late for my flight. The location was good though. Able to walk to most areas

We stayed here for the stunning oceanfront view, and it did not disappoint. The bed was clean and comfortable with a nice tv. The room was on the smaller side but had everything we needed. The room was cleaned daily within a timely fashion. The hallways were a bit dark, but the elevator was fast. The parking garage was extremely convenient being that it was attached to the hotel. Happy hour at the bar was nice and the morning coffee in the lobby made for a great start to the morning. Would stay again!