JoJoMAGA
July 14, 2024
Bathroom floor is filthy or permanently stained. Too afraid to look further. Sanitized everything. Just a couple of the wipes turned black. Room and hotel way too dark and dreary. Not updated at all. Pieces may have been updated, but not everything. Our room 510 had a bad smell, needed to use a lot of Lysol spray. Toilet seat seemed newer. Tub no shower. Desk chair is that fake leather, edges are torn and worn away. Otherwise comfortable. Ac goes only as low as 60....thank goodness!!!!! Didn't take pictures because pictures on site show what it looks like . Front desk Jackie wasn't very welcoming. The other front desk girl picked up the slack for her and interjected when necessary. She was definitely more friendlier. I had asked for 6 extra towels and Jackie said ha we have a shortage of towels and you want more than the 4 already in your room??? If I asked for it, it is because I know what's in the room and you don't know why I need extra.... I thought that was rude. I had to ask for the honors water, the other friendlier girl asked me yes, how many would you like. Again friendlier. Come to the room. TWO towels. Hmm wonder what happened to the other two I was supposed to have. I just don't like the darker atmosphere and furniture and rugs and low lighting. It always skeeves me out. So far bed seems comfy. This Hampton sheets also has short sheets and short pillow cases where the pillows are not covered. UPDATE. AC ON 60 turned off all throughout the night, where the smell came back. And felt like the heat came on. Terrible night sleeping due to being overheated. Shower pressure low. Tub had a feeling of emptiness underneath. Hole in center of tub, and water pools in this dip so standing on the sides of tub. NO HAIR CONDITIONER bottle at all. Just shampoo and bath . Bed was somewhat comfortable. Did have to reposition all night but ok. Breakfast is the standard Hampton breakfast. Woman who set it up opened it 2 minutes before 6 am. That was nice for me a several others. She was all alone at 6 with what seemed like a sold out hotel. Left by 630 and already a lot of people. Coffee no DARK coffee only light decaf and hot water. In both places. Checked out early and the woman at front desk very friendly. If I have to come back in the area, due to Hilton honors (no other choice) I would come back even tho. Lots of pets here as well. This could be the reason for the bad smell.