Hotel Villa Odon

Do not stay here!!! I Had some of my jewelry taken out of my suitcase. Other suitcases riffled through. Reported right away. Staff didn’t seem to care. Only said they would investigate. Haven’t heard from them since. Food in restaurant was horrible (half cooked scrambled eggs and bacon was steamed. Food warmers were not on for breakfast so hot food was cold) just some examples. Restaurant staff for dinner were rude. My “chic suite” was supposedly cleaned but floor was left dirty whole time we were there.

Hotel Villa Odón's location, (in Villaviciosa De Odón) is a quiet, sleepy neighbourhood that's located on the outskirts of Madrid. The only reason why I selected this particular hotel is because I had to be in this area for an important purpose, therefore, it was the most convenient choice for us. As I normally do, I'll divide this review into the 'Positives' and the 'Negatives'. PROS: Hotel Villa Odón is a clean, orderly and well-maintained hotel. There seemed to be an expansive Conference Hall at the exterior. The lobby was very attractive, and the rooms were done in a simple, and tasteful contemporary design of royal blue, gray and wooden elements. I have to say, I've never stayed in a hotel that looked exactly like the online pictures I saw of it; both on their website, on *********** and on TripAdvisor. They were absolutely identical, just spot on uncanny! Two small free bottles of water were placed by the kettle and complimentary tea accoutrements. The bathroom was small, but had excellent finishing. The shower's water pressure was incredible, steady and super strong! Another feature I liked about the hotel was that it had refillable containers of shower gel, hand soap and shampoo. This proved very convenient, because you didn't have to deal with those pesky miniature tubes which can be really annoying sometimes. I think this is the first and only hotel that I've ever seen offer liquid hand soap and it was great!👌🏽 I normally travel with my own because I hate using those pint size soaps they have, so this was perfect. The staff at Hotel Villa Odón are courteous and polite. We were checked in by JAIME, and later met SUSANA and LAURA- (with the cool pink/maroon dyed hair). 😎 Susana and Laura were all very helpful and professional. At Clover 35 Odón, (seemingly the hotel's sole restaurant), we interacted with JESUS and CRISTOBAL. These guys were really sweet and friendly. At the breakfast buffet in Clover 35 Odón, they had a hot chocolate machine with a brand called 'Perugina Perugia', which dispensed the most delicious hot chocolate I've ever had the pleasure of tasting in my life! ☕️🍫😋 This hot chocolate was sublime; so dark, sweet, rich, and silky smooth to the point of being slimy even!🤤 It was absolutely phenomenal and I looked forward to several cups of that every morning! Every staff member at the hotel, (including Housekeeping) always greeted you with an 'Ola' and a lovely smile. My daughter enjoyed the 2 meals she had at Clover 35 Odón Restaurant. She had Solomillo de Vaca Foie Fresco, (a thin steak) and Lomo Salmón Marinado en Teriyaki Ahumado Y Tallarin de Calabacin, (a salmon dish). CONS: As I mentioned at the beginning of this review, the location of this hotel is not exactly ideal; especially if you're a tourist in Madrid. Villaviciosa de Odón is more or less an industrial type suburb with tons of warehouse like offices and what appeared to be factories, or at least their headquarters or the main branches of national compan