Guest User
October 16, 2024
The hotel is very tired and dated; the grounds are with beautiful but suffering from a lack of water in the region, hence the water features and gardens were not at their best. But now, faint praise turns to condemnation. Breakfast is ok, but the evening meal was vastly disappointing. Starters, 1 option only, were passable; Vegetarian options were limited to one, and were unimaginative at best and unpleasant at worst.Non vegetarian options also limited to 1 choice - very small portions and barely passable; desserts, 1 option only and three times a blob of ice cream in a messy pool of some indiscriminate juice. One should not come here for an evening meal in the anticipation of anything vaguely gastronomic. I also found it odd that one fellow guest came down 10 minutes before breakfast started, to make a cup of tea and was charged for a tea bag!! I have not stayed in a "4 star hotel" before, where in the best rooms there were no bathrobes, no slippers, no large bath towels, no cotton buds, no cotton wool, no sanitary towels; no coffee and tea facilities, no paper pad by the telephone, nor pencil, and a bottle of water in the room, only every 3 days! Oh and what about the brown loo paper - probably justified on eco grounds but unpleasant to look at or use! Hotel management and staff are, in my experience anyway, usually helpful and pleasant. Here with one fabulous exception on reception, the staff were hands off to the point of being deliberately rude. I got the overriding feeling (and other guests agreed) that you actually were not welcome to stay there.