DoubleTree by Hilton Vienna Schonbrunn Reviews

The hotel location is prefect as it is located near the key tourist sites. However, the there is only very little hotel facilities (sauna and a small gym). Room is only cleaned once per two days, only change towels but no further. Breakfast is ok.

The hotel is very conveniently located near Schönbrunn Palace. It was exceptionally clean, and although the rooms were a bit compact, the bathroom was surprisingly spacious. The service was excellent, and the breakfast spread was plentiful. I was very satisfied and look forward to staying here again.

Excellent hotel Very friendly staff Everything is good about this hotel. Only 5 minutes walk to tram stop. Definitely going to book it again

While the hotel is a bit far from the city center and lacks nearby convenience stores, it's very close to Schönbrunn Palace. Getting around is also quite convenient as there's a bus stop right outside the entrance. The hotel's surroundings are exceptionally beautiful; you step out directly onto a large, stunning lawn. A taxi to the city center costs about 15-20 Euros.

The room was clean and lovely. We stayed for two nights. It's very close to Schönbrunn Palace and within walking distance. There's a tram stop right outside the hotel, making public transport very convenient. You can also find several restaurants and supermarkets nearby.

I loved this hotel 🏨 First , the location is 25-30 minutes away from airport. Second , 3-5 minutes away from the palace and stop where you can catch Hop- On Hop -Off bus . Third , all staff were very friendly, helpful and very polite 😻And this hotel not far from the city center. Also the room was very tidy. Great experience 🔥🔥❤️❤️

For a European hotel, this place is quite spacious, and the price is reasonable. Despite its location next to the railway, it was surprisingly quiet. For three travelers, connecting rooms would be a better choice as the sofa bed in the suite was uncomfortable. There was no complimentary bottled water, and the parking fee was a bit steep. Apart from that, everything else was satisfactory, although the complimentary cookies received at check-in were a little too sweet. The metro station is within reasonable walking distance, and it's also quite close to Schönbrunn Palace. The spaciousness was a major advantage.

The hotel offers good value for money. It's conveniently located very close to Schönbrunn Palace, and public transport links are quite good, with the train station just a 15-20 minute walk away.

Highly recommended Clean room, friendly staff, good environment Perfect experience

Good hotel if for chill and relax here. The bar is nice for few drinks. Cozy and neat room.

Strategy location Lovely staff and very helpful

Room was clean but the location is further from the city area nearer to the schonbrunn palace. Took a long time to check in even though it was at night. Some of the amenities were not available, body soap was empty and conditioner was not provided.

First, it felt unopened as they took some light bulbs out to save energy fright at the hall at the entrance. The breakfast was unexpectedly below standard, the choices they provided were far less than an ordinary hotel, toaster was worn out and broken, salad bar only provided tomatoes and cucumbers, really a choice less breakfast and only found basic food there. It closed sharp and doors shut, feeling unwelcome at all. The restaurant was not open after breakfast, couldn’t even get lunch, tea, or dinner as the hotel is away from the train station 15 mins, it was improper and inconvenient to customers. The room was big enough and fit for two travellers to put their luggage. However, the light switches were weird, once the lights were shut for sleep, u would have to turn on the central button in order to turn on the bathroom for toilet in the middle of the night, that would obviously affect others in sleep. The beds and pillows were the worst case, the mattresses had zero support, needless to say the feathery pillows. The ironing board was horrible, it could have been fallen as the iron stand was imbalanced, no cotton pad covered, it was all worn out that any homes would be thrown away! At the end, we don’t enjoy our stay there at all, we chose this because it was new and opened . it was completely out of our expectation as it is operated under the brand Hilton. It wasn’t a 4-star hotel for sure, will not recommend and will not buy hotel rooms from Hilton anymore due to the lack of confidence now.

Cookies upon check in while waiting. And they upgraded us to a suite for us to celebrate our anniversary. Really appreciate that.