To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.8
Filter by:
Sort by:
All reviews(66)
Positive reviews(63)
Reviews with photos/video(31)
Awesome rooms(23)
Loved the view(17)
Great location(16)
Delicious breakfast(15)
Tasty restaurant(9)
Large rooms(8)
Well designed(6)
Easy to get around(6)
Negative reviews(3)
Mettatoallbeings
SO Comfy Room
Stayed in Aug 2024
Business travelers
55 review
4.5/5
Great
Posted on Oct 14, 2024
Spacious and cozy room with an incredible view. Convenient location in the centre of Vienna.
Response from Property: Dear Mettatoallbeings,Thank you for your positive feedback! We are happy that you had a good stay with us.Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to the SO/ Vienna.Kind regards,SO/ Vienna Management
Guest User
SO Cosy
Stayed in Dec 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jan 20, 2024
Love the view, love the design, love the hospitality.
Love it all so much🤍🤍🤍🤍
Once I step in, the staff are taking care your luggage immediately, you got a very warm welcome with the greeting and drinks and the front desk are very nice, this is the best welcome at my long Europe trip and with no doubt is the best one.
The room have a very large and comfortable space, very clean, bright and the selection of the small electric equipment are prefect, live the coffee machine, blue tooth speaker and everything.
And the bath tub are stunning.
I will visit again and again for this perfect stay.
Thank you so much for the hospitality during the trip.
Guest User
SO Cosy
Stayed in Sep 2023
Couples
6 review
4.2/5
Very Good
Posted on Nov 2, 2023
Good size room with amenities included including nespresso machine and bedroom slippers.
Nearest station at Schwedenplatz.
Guest User
SO Cosy
Stayed in Sep 2023
Couples
49 review
5.0/5
Outstanding
Posted on Oct 30, 2023
Very nice and clean hotel, walking distance to restaurants and shopping
Lin
SO Cosy
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 14, 2023
Great location, very sweet people and fantastic breakfast and view
Abdulaziz
SO Comfy Room
Stayed in Nov 2023
Travel with friends
3 review
2.5/5
Posted on Dec 21, 2023
I have visited the hotel on last Augest and also last week for the second time but unfortunately i will not come again. I booked for 4 nights and on the third day i have to leave due to urgent commitments. I have tried to get back the money for two nights through my travel agent but unfortunately the hotel has refused to do so. By this attempt the lose my loyalty to their hotel and i will not ever think to book or even recommend to anyone to book with this hotel who they would love to lose their costumers loyalty to gain the money.
Me as person i love to feel home at any hotel and i keep going to the same hotels each time.
Mickael NAOURI
SO Comfy Room
Stayed in Jan 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 3, 2024
Beautiful room with a great view
Response from Property: Dear Mr NAOURI, It is great to hear that you enjoyed your stay at SO/ Vienna - Thank you for rating us 5-stars!We hope to welcome you back soon with us.Best regards, Christian E. Klaus, General Manager
Guest User
SO Cosy
Stayed in Jan 2023
Couples
1 review
4.7/5
Amazing
Posted on Feb 12, 2023
excelnt location
friendly staff
great brekfast on 18 floor with best view
Guest User
SO Cosy
Stayed in Oct 2024
Family
3 review
4.7/5
Amazing
Posted on Nov 27, 2024
The rooms are well spaced and spacious, and the pure white color scheme makes them feel stylish and tidy. You can enjoy the vast and open city view of Vienna. Snacks and drinks in the mini bar are free and replenished every day, and the service is excellent.
Original TextTranslated by Google
可愛的寶
SO Cosy
Stayed in Sep 2024
Couples
15 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The location is convenient, right in the city center, with a supermarket nearby. It is a 3-minute walk to the subway station and the tram station, and a 10-minute walk to the airport bus station. The rooms are big enough and the beds are big and comfortable. The TV is thin and has a screen projection function, but it cannot be used.
The daily cleaning is very clean, the minibar is free, and the juice is delicious.
When the door is opened in the shower area, water drips onto the floor.
The front desk service is friendly, but it's a pity that I checked in too late and couldn't arrange a high-rise hotel. The gym room is large and well-equipped
Original TextTranslated by Google
8哥
So Urban Room With View Of The Ferris Wheel
Stayed in Aug 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The hotel room is very cost-effective in the city center. The design is fashionable, unique, bright and clean. It is eye-catching.
Especially the sky bar on the top floor is a must-see for nightclubs in the city.
Original TextTranslated by Google
6/10
Qumatougaodianshutiao🍟
SO Cosy
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The most satisfying destination for this honeymoon trip! First of all, I would like to praise the housekeeper Xiaoqing, Yusu, and Xiatian! They helped to note the honeymoon trip. The hotel specially prepared champagne, and I don’t know if it was upgraded, but the room was on the top floor, directly looking at Stephen’s Cathedral, and the Internet celebrity restaurant on the 18th floor. Others lined up to make reservations for guests staying in the hotel to eat breakfast directly. Although there were some mistakes in the breakfast process, the housekeeper actively handled it and solved it very promptly. If the itinerary had not changed, I would have planned to continue staying.
I stayed at Anatara, a New York coffee shop in Budapest, so I wanted to choose a more modern one in Vienna, SO it is really worth staying, and the transportation is also very convenient. Go downstairs and cross the bridge to the subway station (it’s just that the car is parked for two days for 66 euros🤣
Original TextTranslated by Google
Guest User
So Urban Room With View Of The Ferris Wheel
Stayed in Aug 2024
Family
31 review
4.0/5
Very Good
Posted on Sep 30, 2024
The location is not far from the main city, and it is convenient to eat and shop nearby. Billa is a few dozen meters away.
The room is quite spacious, and the all-white decoration has a good view. The single bed is also 1.4 meters. There is no need to add an extra bed for a 7-year-old child. There is a bathtub for bathing, and basic supplies are also available.
The room hygiene is average. European and American people are actually quite rough, which is not comparable to domestic standards.
The breakfast room is really beautiful, with panoramic glass, not many people, you can sit anywhere, and you can take pictures casually. Breakfast is a la carte plus self-service, and the bread is excellent. It is provided by Miyi's bakery.
The service is good and bad. There are Chinese waiters at the front desk. Several waiters in the breakfast room are polite, and some are arrogant. Overall, it's okay.
The minibar is free and will be refilled every day. The wafers are delicious.
Original TextTranslated by Google
Guest User
So Urban Room With View Of The Ferris Wheel
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 26, 2024
Great hotel, very modern, very good service, great breakfast, and a nice view in the restaurant
Original TextTranslated by Google
Guest User
SO Cosy
Stayed in Aug 2024
Business travelers
119 review
4.7/5
Amazing
Posted on Sep 4, 2024
The view is wide and the environment is good! It is not far from the destination, convenient for travel, and the room style is simple and elegant, which is the type I like! The climate is also pleasant at this time.