Guest User
December 27, 2023
I made a reservation for 4 nights, today I checked in and the service is terrible! Dirty bathrooms, no paper and even misleading advertising. When I arrived they assigned me a room, I left my things and walked out facing the beach. When I returned to the room I realized that the bathroom had beautiful things glued to the wall, as if someone had shaved and glued everything to the shower wall (you can see the photo). Besides, the reservation included a queen bed and it barely fits two people. Finally they moved me to another room, when I changed rooms no one was kind enough to help me with the suitcases. The new room was much better, we took a shower and went out to dinner. When we returned we were surprised that an unpleasant smell was coming out of the bathroom that filled the room with a smell of sewage, so I went to the reception to complain but the lady who attended had terrible treatment, I invited her to stop by the room so she could understand what I was referring to but his attitude and response was very bad. At 11 pm they had to change my room again, practically returning to the first room. You can see the photos of the 3 keys that have been given to us so far. Honestly, if you want to have a good time on these beaches, don't come to this hotel. Terrible attention!
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