Hotel Residence Esplanade

We spent a week at this hotel and really enjoyed it. It is in a great location and the beach across the way was superb. Food at breakfast/brunch was wonderful. From the moment we arrived the staff was excellent. Reception, restaurant and gym staff were super helpful. Special thanks to Lisa & Luca at reception for your recommendations. We hope to come back next year!

The hotel and room were very clean. We had a room with a balcony, which was very convenient. The room itself was nicely renovated and well-furnished. The staff at reception were very polite. We especially loved the SPA (cryo and massage) – even our teenager did! The woman working there (sorry I didn’t catch her name) was incredibly kind and helpful – thank you! The terrace on the 4th floor was also a great bonus. The biggest downside was the staff in the restaurant, where we had breakfast and brunch. They were rude and unfriendly – even our teenager remarked that it felt like they hated us. When I asked if they had pizza without pork, a staff member just said no, with no alternative or suggestion. The response felt quite dismissive. Our booking included beach access to the Nuova Italia Club, but unfortunately, it didn’t live up to expectations. The staff were not welcoming, and the area – including the swimming pool – was overcrowded. When we went to grab food at the neighboring club, it was much more relaxed and pleasant. I wouldn’t recommend buying the beach deal directly from the hotel; it’s better to explore and choose a nicer beach club once you’re in town. While this isn’t directly about the hotel, the beach and overall area were disappointing. The price of the hotel doesn't match the quality of the nearby beach. During our five-night stay, the water was often dirty, and we saw many jellyfish. If you're planning a beach holiday, I’d suggest considering another destination.