Sleep Inn & Suites Verona - Madison Southwest

Cleanliness: Rooms are consistently clean with fresh linens, spotless floors, and well-maintained bathrooms, ensuring a hygienic and comfortable stay. Guests frequently praised the absence of odors and the overall tidiness of the premises.

Stay away! Place is a dump. Grungy and ill-kept. “Breakfast” is a joke. The only warm food is toast and they were out of coffee. GM is rude and arrogant. The area is a big bicycling destination and I came to the area an event. Unlike any other hotel or motel I’ve stayed in, they forbid bikes on the property. Meaning bikes have to stay on bike racks or in cars where they can be stolen. And the place is already so skanky and banged up that walking a bike in wouldn’t risk making it worse. When I checked in the first thing the GM asked me, after my name, was if I was biking and then proceeded to tell me about their no bike rule, which was also posted on a sign at the front door. When I told him it would have been nice to know that in advance he said they couldn’t know who was coming to bike. Apparently he didn’t see the irony in the fact that they obviously do ask if people are biking, they just wait to ask until you’ve gone past your cancellation time and are standing at the desk in need of a room.

I don’t know why they say they have a pool. For the past 2 years it has been closed due to covid. If you look thru the pool door, it is full and filter running. If they are going to rip you off this way, at least adjust the price,and change their web site.