Days Inn by Wyndham Vermilion

Had a great stay at the Wyndham Vermilion. On site restaurant very convenient for late supper, also hot breakfast and operating hours worked great for my schedule. Liked how the room had soap dispensers, not packaged soap; very progressive. Friendly staff.

By FAR the worst customer service I have experienced. Where do I start. 1. At check in the lady at front desk got mad at my wife because she was having issues READING OUR ONLINE BOOKING so she literally walked away and left my wife standing in the lobby trying to check in for 15 more mins before someone else came to check us in. 2. The old man who we THINK works here was very rude when asked about laundry facilities but seemed to have all the knowledge. He was going behind front desk so we assumed he worked here. But may be wrong 3.ordered food that was clearly not finished by the cooks as my bulgogi beef had NO SAUCE and was covered with sesame oil and that’s all. 4.the old man “ working” stood outside the front doors coughing up a storm creating his own puddle of phlegm just feet from the doors and was creeping in people vehicles every time I went out for a smoke. 5. Morning only had one staff member doing 3 jobs and has zero support from other staff as a result the included breakfast to our stay was a bust, cold food, running out of everything and coffee ran out the min we sat down. NOTE the woman working solo this morning was doing her very best and was probably the most valuable employee working here. 6. Broken elevator, the clerk said someone would come to help us pack in all of our stuff due to the broken elevator but no one came at all. Never again will we ever stay here, after driving 14 hours across Canada I would have gladly drove another 4 hours just to stay some place else. I’m really shocked that this is a Days inn I thought the brand name had certain standards but this hotel doesn’t abide by any of those so called standards

I was not impressed by the non existent service in the restaurant, you have to ring a bell and wait, and ring the bell again to get someone to come and seat you, and then if they miss something, they dont come back to check on you, so you have to go ring the bell again. Hot breakfast is hot, but not much selection, on my visit there was only Orange juice or milk as options for cold beverages (I dont drink coffee) so we had to go to the vending machine for water or apple juice - far from included. food was dry or greasy, eggs were rubber. would not select this hotel again for the reasons of an attached restaurant and hot breakfast again - these are 2 deciding factors for me when choosing a hotel.

Excellent pet friendly hotel, customer service was beyond our expectations, especially Lolli, very friendly and professional. The rooms are super clean and comfortable. But what really captivated us was their small restaurant Aria, their pot roast is the best I've ever had in Canada, the meat so buttery, their sauce/gravy my ho may! Absolutely delicious. My husband ordered the steak and it was also spectacular, our mashed potatoes were creamy and the vegetables were just right, crunchy enough, all very well seasoned. Congratulations to the chef and all the hotel team.

Our hotel room had peeling wallpaper, a dirty bathroom & was overall unkept. Wont stay again. The lobby was also dirty. Staff was kind and helpful. Free breakfast was fine, cold coffee though. hotel definitely needs some work.

Great free breakfeast, friendly staff, my stay was the very best theres a nice bar and resturant witch searves these burgurs that are giant everyone gets full on one but i like ordering 3 bet ya can't top that

Perfect location free parking excellent breakfast with hot options (sausages hashbrown beans) plus milk coffee orange juice yogurt cereals bread toaster pb and j, lot of options. Wifi perfect friendly staff restaurant onsite

Served my purpose well. Was there for medical appointments. Will use again if need be. Only wish they had ground floor rooms. Only 2nd and 3rd floor rooms. But service was great and they have a elevator.

We have no serious issues with this hotel, very clean. The room was large and the bathroom was modern & clean. Employees were friendly, however the front desk attendant was alway away & we had to wait for her to return. The breakfast was hot however there was no condiments, and the juice was only offered in juice box & straw form.