Guest User
August 14, 2024
We booked this hotel for a day trip to Santa Cruz Island. The price was very high because there was a fair in town. I cannot believe the price I paid for a super low budget hotel. When we checked in, the staff were very accommodating. The room smelled like smoke, but someone had tried to mask it with cleaning products. It needed a professional smoke removal. I called and informed the front desk, who said they would let the manager know. That was the end of it. The queen bed was likely a double, much smaller than my queen bed at home. The bathtub drain didn't work, so I couldn't take a bath. The fridge has no freezer, so I couldn't use all the ice packs I brought to keep our food cold on our day trip. The towels and linens were crunchy from too much bleach. When I left, my daughter wanted to use the hotel lobby restroom, and the staff made her feel bad about it. They asked if she was a guest and seemed angry that she was asking. She was really upset by the way she was treated. Parking is free. We left before breakfast, so I don't know how it was. This was a very low budget hotel for nice hotel prices. I would not recommend this hotel or stay there again.