Guest User
March 13, 2024
The location was good near the station, but the room smelled of sewage. The blanket was also a thin blanket with lots of pilling.
Also, when I checked in, the woman at the reception desk told me that breakfast was included, so I asked, ``Does it include breakfast?'' After that, I was guided to the breakfast venue, so I didn't have any doubts about what to do next. After having breakfast on the day, I was charged 20 euros when I checked out.
It was a different staff than when I checked in, but I wasn't satisfied with it, so I protested and the charge was 15 euros. Until the end, we did not admit that we had not been informed that breakfast would be included. He said it was because he believed in his colleagues.
If there was a fee in the first place, there should have been an explanation of the fee at check-in, but there was no such explanation.
I recommend staying at another hotel.
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