Palazzetto Pisani Grand Canal Reviews

The location is remote and there is no elevator in the hotel. It will be a pain if you have a lot of luggage.

An absolutely unique place, the Palazzo is in itself truly a historic residence. The rooms are then probably very variable, the two tested (bellavista suite with view on the Grand Canal and Canaletto suite, in the adjacent building), were spacious, pleasantly furnished, even if sometimes with somewhat particular choices in the renovation on a practical level. But all this has a lot of charm, to which the team contributes, very friendly and professional. I will definitely come back.

We arrived at 12 noon, and because of the high tide in Venice, there was water in front of the hotel and there was a raised wooden bridge. Because we have a lot of luggage (three girls out of five people, each with a 28-inch suitcase), we hope the hotel will help move it into the hotel. Then a white man at the front desk told us that they only care about the luggage in the hotel and refused to help. Finally we asked the waiter to help us move into the hotel. When we checked in, because we booked two rooms, the first one we booked was a royal suite, but the system and the hotel initially gave us an ordinary room. We expressed shock and showed our reservation form before giving us the original room. Room (thankfully unoccupied). The second room given to us was the right one. It was on the third floor. There were three of us staying there. There was no elevator in the hotel. The waiter was supposed to help us move upstairs, but one of the suitcases was put directly by the waiter at the 0th floor stairs and called us. Get it yourself. Overall, the hotel facilities and environment are okay. It’s just that the service attitude is so bad

Very satisfied, recommended

Great room!