Arina Beach Resort

Hotel and rooms were excellent. Meal in the restaurant and drinks in bar were great and delicious. Personal was attentive and friendly. Everything was excellent!

Good price versus quality

I visited the hotel with my friends and we stayed for one week. There is nothing bad to say about the hotel as a place and nothing bad for the staff ! Everyone was so attentive and professional from the housekeeping , maintenance to the bar staff and receptionists ! A special thank you to the animation team who really are the most positive people with very nice taste in music as far as the aqua gym is concerned. The location of the hotel is very convenient because it is close to the city of herakleio and chersonisos. There is also a bus station outside of the hotel. Quick tip;don’t forget to book a treatment with the spa team , they will find exactly your needs and they will make sure the session is top!!.i had a deep tissue massage with body scrub with Dori and was the best I had in a very long time!! Thank you all. See you next year

The hotel is lovely, clean, beds are comfortable and the beach is lovely. There are a few things that let this hotel down. 1. The quality of the meat served is atrocious. It is the saltiest meat I have ever tasted. I have no clue what they do with it prior to cooking but I have never tasted anything like it. Chicken, beef, pork, even the sausages are awful. The chicken is like rubber. 2. Drink quality is abysmal. Every single bar tender makes a cocktail differently. They use cheap none branded spirits . This was a huge letdown for us. My husband ended up having to purchase drinks, to make sure they were decent. For a 5 star hotel this isn't what you would expect. 3. The bees are crazy everywhere you go. I know its out of the hotels control but it's madness trying to dodge them at the bar. We enjoyed the hotels atmosphere and could not fault the actual hotel. Not much outside of the hotel but we got the bus into malia and hersonissos very easily and cheaply. I don't think I would visit again due to the food and drinks bring substandard but if they improved this, it would definitely be worth another visit.

Where to start hey. Arrived at this gorgeous looking Hotel and gladly paid the 5 star 150 euros to the reception manager. Shown to our spacious room overlooking the sea, fridge always had adequate bottled water and cans of fizzy drinks. All good so far. After 10 nights though, and in my opinion, a few things had down graded this hotel into a 4 star hotel. Start with the positives. Great food with lots of choices each visit. Lovely pool area and beds very comfy if you’re up early enough to get one. If you miss out there are other areas to get a bed in other parts of Arina Beach. All drinks are of good standard except the Brandy which I didn’t like or the on tap red wine. Arina has its own sandy beach which was kept well. Good day and night entertainment mostly. I wasn’t keen on the magic or pirate show. Most restaurant staff were good but some staff lacked motivation. Well done to Antonis , Christina & Levantis for making our visits to the restaurant a nice experience. Rooms were cleaned well each day, thank you Sula on floor 2. Now the Negatives - if you like Honey Bees (many hundreds of them) you’ll be ok, we do and we didn’t mind them landing on us. However if you don’t like them, look out, because if you threaten them they will sting you, and many people especially children were stung over the period we were there. Then the SPA , well all I’ll say is, after 3/4 of an hour of them telling me about each massage, I politely asked for them to put a price next to each massage on the brochure or holiday app, to save my holiday time. To this they advised that they didn’t operate that way and I said “well that seems to me that you’re embarrassed about your prices” E.G 138 Euros for the Aloe shine inner Balance Hydro face 60 minute massage. Or a 50 minute Inner Balance massage for 2 of us 171 Euros. This took about 3/4 of an hour for the masseur to explain these treatments. I asked to see the Hotels sales manager (Ariadni Chnara) who offered my Wife and I two half hour complimentary massages (which I’d like to say, was kind but not the reason for my complaint) The Manager stated that the Spa was not directly under the Hotel, but under there own Management and she was unable to get them to give me a price list. She did apologise and left a lovely bottle of Red Wine, some fruit and some pastries in our room. My Wife did have a half hour massage which she said was very good. If I Managed this Hotel, I’d make sure the price for each massage was on the brochure or hotel app. Went for a few walks around the Hotel, and but for a few shops and run down tavernas there isn’t a lot going on close to the Hotel. Bus stop though right outside of the Arina Beach. The last few days of my holiday, people were finding it difficult to get a restaurant table, again this should not happen in a 5 star Hotel. Tip - At the main bar on the night only draught Red Wine was available, so we made sure we took a bottle from the restaurant through with us. It amazes me

The hotel is lovely, as a family of four with two fussy eaters no one could complain about the food, there was something for everyone, with themed nights every evening. The selection of food for every meal was huge. There is also a generous cocktail and mocktail menu, much to our delight! The pools and water parks are wonderful, there was never a problem getting a sun lounger. The staff are all so friendly and happy to help. I treated myself to two spa treatments, one with Kostos and one with Evgenia - both were excellent treatments, with both therapists communicating with me perfectly - I highly recommend a visit! Thank you to the spa manager who was the nicest, most friendly lady who took care of me so well!