Galini Palace

Staff was very rude, especially the reception, they don't know how to speak in English, we had a booking for an excertion they had called me in 22:30 in the night, I was a sleep and forced me to postpone the excertion, it was really weird in that night. As I got a feeling that they had forgotten to book. The following on the day of the excertion, I went to check if the excertion is still in and they said no as I canceled the excertion, when they had postponed it. And they blamed on me. When I gave them my proof they immediately turn the story and somehow managed to find a place for the excertion. And I asked for a packed lunch and whey blamed me again that as If I canceled the excertion and I had to explain them again that they, the reception have postponed it. And made it a point when something is postponed it will move all agreement to the agreement date including the packed lunch, and then they admitted that it had to come from there side. Not to mention there is an elderly women who works in reception who was point finger and calling '' you come here'' like we are dogs. This is unacceptable behaviour! I can't say more as there is more to be said on the reception part.This was the worst 5 star with the customer service of the reception part. On the other hand food and drinks where inedible. Head chef and his team has no idea how to cook Mediterranean food. Waste of money. And breakfast opened late aswell, and after opening late the omelette station was still closed and one of the chef said that it's not ready when breakfast should open at 7:30am. And the website is not updated as breakfast says it opens at 6:30am. Not to mention many plates where full of water not polished and underneath the plate was dirty with bits of food from the previous people HOW DIRTY CAN YOU BE!! And neither they don't know how to lable food as not all food was labeled. And where labeled incorrectly. There needs to be a huge change on the staff and Especially MANAGERS !! And with the cleaning it was all dusty and full off hair of other people. I even found out a boxer of someone else under the vanity. Not to mention one of the night I found the housekeeping laying on our deck hair instead of doing there job. It was uncomfortable and unprofessional. SHAME ON YOU GALINI PALACE !!!! YOU MANGES TO BE THE WORST 5 STAR HOTEL you deserve a 2 star to be fair!

Very good

I booked through *******, and when I called to request other accommodations because the rooms reeked of deep smell of dirt and smoke, ******* took no responsibility! Shame on *******!! I am a senior citizen who was forced to leave causing me additional Taxi transportation costs and effort to costs to book a day Trent hotel. I felt suck to my stomach due to the dirty smell and felt my asthma closing my throat due to the unbearable smell of smoking!!! I felt unsafe, as the doorknobs were loose without any type of safe lock. Travelers beware! Stay away from the hellhole named “Galini Palace Hotel” on K. Karamanli in Voula, Attica

Comfortably Greek. Ok so there is a main road right outside but that is the same for most hotels along this stretch. If you are a light sleeper then this is not for you i guess. The crossing over to the sea is right outside the hotel so nice and easy. It is an old fashion, perfectly Greek family hotel and for me it was a nice pleasant and comfortable stay.

We had several problems with this hotel as both my daughters suffered food poisoning. The food had no variety it was the same food every day and night. The last day we were told even after checkout we were ok to use the amenity's we weren't due to be picked up till 5.30pm and there was no power at the pool bar so we couldn't get a drink and the restaurant was shut so there wasn't any food either, so to our annoyance we had to walk to the harbour to get some food which cost over 70 euros for the four of US.