Royalton Hicacos Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Varadero

Royalton Hicacos Resort & Spa

No.4 of 4-Star Select Hotels in Matanzas
5RWP+J3, Carretera Las Morlas Km. 15, Varadero, Matanzas, 42200, Cuba
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Highlights
Ideal location
Sparkling clean
Excellent service
Amenities
Wedding service
Tour and ticket booking service
All amenities
Property Description
Combining the charming culture of Cuba with a luxury product, exceptional service, and incredible attention to detail, the Royalton Cayo Hicacos promises the adults-only vacation of your dreams. Our picturesque facilities, warm staff, exhilarating culture and world-class cuisine are the perfect components to create an unforgettable All-In Luxury® vacation. Built for discerning travelers, this modern resort features Diamond Club™ for a higher level of service and tranquil pool, beach and dining areas for guests over the age of 18 only. A picturesque all-inclusive resort, Royalton Hicacos brings guests an authentic oceanfront vacation experience with thatch roof buildings and a property of bridges, small fountains and mature greenery. This luxurious adults-only resort is a cut above other Varadero hotels with its all-inclusive resort facilities designed to create a perfect ambiance for relaxation.
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8.8/10
Very Good
Amazing location. Staff was extra kind, friendly and helpful.
All 66 reviews
Surroundings
Airport: Juan Gualberto Gomez International Airport
(38.5 km)
Landmarks: Ambrosio Cave
(350m)
Landmarks: Starfish Varadero All Inclusive playa
(530m)
Landmarks: Atlantis Varadero Scuba Diving Center
(880m)
Landmarks: Atlantis Varadero
(900m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite

Junior Suite

Free Wi-Fi
Wi-Fi in room
Room Details
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Premium Junior Suite

Premium Junior Suite

Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability

Guest Reviews

8.8/10
Very Good
66 reviews
  • Cleanliness8.8
  • Amenities8.6
  • Location9
  • Service8.9
Average for similar properties in Varadero
Most Mentioned
Review summary
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Beach and Location: The beach received unanimous praise for its beauty, cleanliness, and crystal-clear water, with many guests describing it as one of the best they have ever experienced. Guests also appreciated the beachfront amenities and drink service.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 10, 2024
Compared with the overall situation in Cuba, this should be considered a pretty good hotel there, with all meals included and rich food. More importantly, there are free performances at 21:30 in the evening, which is great!
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c‍z‍c‍a‍n‍o‍n
September 20, 2024
The room is OK, the service is good, but the hotel is a bit old. After all, it has been sanctioned for so many years, so it is pretty good. Bring mosquito repellent! ! ! The beach is beautiful, beautiful, beautiful
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 3, 2024
The hotel was good, the Personnal service excellent but the food in lunch and dinner was terrible, every day the same and any species, the cocteles at the bars terrible, they didn’t have sugar and lemons for prepare them, the hotel in my consideration is 3 stars and I never go there
S‍v‍e‍t‍l‍a‍n‍a‍ ‍K‍o‍s‍o‍l‍a‍p‍o‍v‍a
May 19, 2024
A great place to hang out for a week or two. We vacationed at the end of April. Stunning clear ocean; it feels like there are almost no people on the beach. Fine white sand. No jellyfish. We didn’t need any mosquito repellent) The ocean was a little stormy, one of the days was even closed for swimming, but this is not critical. The food in the main restaurant (buffet) was varied and tasty. Not everyone liked the menu dishes in the restaurants, but in most cases they were also quite edible. Bar with rum, whiskey, cocktails - 24/7, cigar bar with brandy. Show programs every evening. Among the tours offered at the hotel, we took a boat trip to the uninhabited island of Cayia Blanco with a stop at the dolphinarium. Great, we liked it. The room corresponded to the description on the hotel website, cleaning was done daily, the Russian-speaking concierge was a pleasure. Overall, we were happy with our stay at the hotel, thank you!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 21, 2024
Amazing location. Staff was extra kind, friendly and helpful.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 19, 2024
The sea water is a very beautiful Hetian jade color, but because it is gray sand, the sea water near the beach will be stirred up by the sand, making it slightly turbid. So snorkeling is not allowed on the hotel beach. It is not recommended to choose this place if you want to enjoy close-to-sea activities. The view of the sea from the second floor of the thatched hut on the beach is unparalleled. Even in stormy weather, the sea water is still bright and moving. In the afternoon, you may see pelicans coming in groups for a walk. If you like to see pelicans, it is worth coming here because they are fed. The catering is not as bad as expected, the food is still very rich, especially the buffet restaurant. Although the buffet restaurant does not look as elegant as other restaurants, after eating all the restaurants, we came to the conclusion that the buffet restaurant is the best! The service is nothing special. I greet everyone when I meet them, and they are very cordial. There are lively singing and dancing, model performances, etc. every night. It is more suitable for those who like a lively vacation style. Anyway, this is Cuba and the resort has its own character, but you can't expect refinement and detail. If it is used as an investigation into the local economy, it is worth it, because as far as we know, Cuba's current pillar industry is tourism, and Varadero is one of the representative destinations. If you hope to have a perfect beach holiday, then Southeast Asia may have better value for money and better software and hardware.
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w‍d‍k‍u‍n
March 11, 2024
Since it’s two orders, there won’t be too much duplication. All staff speak English, including the cleaning staff, which is undoubtedly a boon for tourists who don't speak Spanish. There is WIFI in each building (which is rare in Cuba), and the WIFI signal strength in open areas depends on the distance from the building. The WIFI will be disconnected every time you leave the building, and you need to log in again next time. So we log in N times a day I was quite satisfied with the meal. I was very satisfied to be able to eat such a buffet despite the lack of food in Cuba. The lobster pasta in the Italian restaurant tastes good and the lobster is quite filling. The hotel is quite large, with 400 rooms, and they were all full on the day we checked in. Many people who come here come from Canada and get a flight + wine package. So much so that when they learned that we were Chinese, they asked us whether we lived in China or Canada? Except for the store that sells refrigerator magnets, all shops in the hotel only accept U.S. dollars and not Cuban pesos. Finally, I communicated with the hotel customer service and used the remaining 12,000 PESO when paying the taxi fare to Havana Airport.
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E‍r‍i‍c‍k
March 4, 2024
The hotel is good, but some rooms are far apart. The stairs to the restaurants are high and the elevator doesn't work, so for older people it is tiring and you need to be careful. The service in the restaurant is regular by some staff, but in general it is good.
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Services & Amenities

More Amenities
Business Services
Front Desk Services

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00
Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Pets
Pets are not allowed

Property Description

Combining the charming culture of Cuba with a luxury product, exceptional service, and incredible attention to detail, the Royalton Cayo Hicacos promises the adults-only vacation of your dreams. Our picturesque facilities, warm staff, exhilarating culture and world-class cuisine are the perfect components to create an unforgettable All-In Luxury® vacation. Built for discerning travelers, this modern resort features Diamond Club™ for a higher level of service and tranquil pool, beach and dining areas for guests over the age of 18 only. A picturesque all-inclusive resort, Royalton Hicacos brings guests an authentic oceanfront vacation experience with thatch roof buildings and a property of bridges, small fountains and mature greenery. This luxurious adults-only resort is a cut above other Varadero hotels with its all-inclusive resort facilities designed to create a perfect ambiance for relaxation.

Frequently Asked Questions

What is the cancellation policy for Royalton Hicacos Resort & Spa?

The cancellation policy for Royalton Hicacos Resort & Spa varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Royalton Hicacos Resort & Spa?

Standard check-in time at Royalton Hicacos Resort & Spa is 16:00 and check-out time is 12:00.

Does Royalton Hicacos Resort & Spa provide breakfast?

No, Royalton Hicacos Resort & Spa doesn't provide breakfast.

Can I bring my pet inside the Royalton Hicacos Resort & Spa?

As much as we love pets, unfortunately, we are unable to accommodate them in Royalton Hicacos Resort & Spa.

How far is the Royalton Hicacos Resort & Spa from the closest airport?

The closest airport is Juan Gualberto Gomez International Airport, and it is about 38 mins from hotel by car (38.5 km).

About This Property

Nearest AirportJuan Gualberto Gomez International Airport
Distance to Airport38.46KM
Hotel Star Rating4