JW Marriott Maldives Resort & Spa

Love it!

Nice hotel and service are good

2nd time back in Maldives because we had such a magical trip the 1st time in Sept 24. My partner decided to choose another resort within Marriot Bonvoy Group so that we could capture new experiences. From the moment we arrived at the resort, about a 50-min sea plane ride from Male, it was clear that we were going to have a great time. We were greeted warmly with Maldivian drums and staff by the jetty. Our Butler - Hassan was assigned to take care of us for the week at the resort. The service provided by him was not only seamless but attentive without being intrusive. He was always just a message away, arranging our floating breakfast, photoshoot, spa, beach dinners, even personally delivering sweet treats to us on some days after his work shift. Honestly, we were so blown away by his dedication after our disastrous encounter with our previous butler from our 1st trip. We bumped into 1 of the staff member - Sovia (Aailaa restaurant) who was working at the previous resort we were at. That was a nice surprise seeing a familiar face! After which,we also found out another staff member - Uzam had transferred over. We had such a wonderful time catching up (truly happy and proud that their career progression is going well), exchanging contacts to keep in touch this time around since fate works in mysterious ways of allowing us to cross paths again. Every staff member, to name a few (Bhgyashree, Rameez) that we have encountered, from our villa attendent (Nabeeh), restaurants hosts (Sovia, Tia, Zahuvan, Reni, Zahir, Aalif and many more - I tried my very best to remember their names) and chefs (Dinesh, Upali, Kenika) were genuinely invested in making our stay perfect. We met Chef Dinesh and Chef Upali, Sovia, Tia every day when we were at Aalia Restaurant to have our breakfast.  Seeing them was our way of knowing that we were going to have a great day, every day. I was utterly spoilt by them like royalty, my expanding waistline and weight gain can attest to it. We also met Chef Kenika who handles the Thai restaurant - Kaashi on the island. We had our 1st dinner - Treetop Thai Night (only on Mon). The menu was curated well that we went back for more thai food over the next few days. It was like having a piece of thailand in Maldives - what a perfect combination. Chef Kenika cooks from her heart and you can tell that from the flavours of the food. Zahuvan , who was stationed at Kaashi (lunch), Hashi & Shiro (dinner) was so attentive in his service and we always look forward to seeing him. We also had a great pleasure to meet and connect with GM Mohit Dembla during our stay. We were very surprised when we were invited to have drinks with him which followed up by dinner. It was such a warm and personal setting of conversations and personal outlooks in life. The dinner at Hashi & Shiro was perfect. Unfortunately, I was too engrossed in the dinner conversations that I forgot to take pictures of the food. In a destination as beautiful as the Maldives, it

was worst stay ever i went 3 nights only first day i took my villa 4:30 pm when i woke up morning my back all stain from the bugs. second day i went for breakfast for half an hour then i saw the cleaning guy in my villa cleaning without informing me i told them to come later . he came the second shift and he didnt clean this well , i kept quite . third day i ask to clean my villa 8:00 am i came to my villa 11:00 am wasn’t cleaning at all. when i asked my they told me coz new arrival 😌. i got made really and spoke to the manager which try her best to make me happy. 4th day i woke up 3:00 am the same day there is now electricity in my villa coz the storm only my villa was off. i should leave the island my friends family should leave 3:00 pm but for the weather conditions they left 2:00 pm i told them to put us since we are going to same international flight they didn’t . the manager know about the weather and she told us .i was outside the villa since 2:30 pm till 3:30 i keep contacting them about the seaplane they told us they have 2 options . we might be in the seaplane which will reach the resort if not they have to keep us in the beach villa for one day . then they contact me and told me the weather not good and no seaplane can come to island and 50% off the food so i had to change my international flight since it was less than 3 hours i had to pay for it . the. they book for us seaplane 8:30 am i told them i have health conditions i should sleep more my international flight was 19:45 pm they didn’t even care . i left the island 9:00 am . i would never go back to this resort again .