I booked the stay at Zerohotel through the Delta Vacations, for a pre-cruise accommodation. If I knew in advance how much my husband and I both enjoyed the lovely boutique hotel and the Valparaiso, we would have definitely booked for longer! The hotel manager started taking care of us long before the arrival, arranging for the airport transfer from Santiago. The personal and attentive care was evident in everything: getting the reservations for the restaurant, advising on the local tours, etc. I typically try to book with Small Luxury Hotels network ( where available), and Zerohotel’s services fit right in. We loved everything!