Motel Grande Ile

Nice older motel with spacious room, older vintage plumbing but no accessible units so it required some assistance for my wife with the few stairs.

The clerk at the office was inexperienced,it took 30 minutes before I get the key for the room

No hairdryer Average room for a quick overnight trip. Bed was comfortable but interesting that there is no hair dryer as part of the amenities. May have something to do with the fact there is no electrical plugs in the bathroom.

After waiting atbleast 20 minutes for the key to the room since the room was not ready yet, we noticed fhere was no one else staying in the same building as us. It seemed odd that we couldn't just get another room. In the morning, we were woken up by loud drilling so much that we could not hear each other if we didn't yell. As it did not stop, I called front desk,no answer and no one was there when I checked. I followed the sound and found some employees. I told them that this level of noise was not acceptable and left. I coupd not believe it but the noise never stopped. I couldn't leave as I was sick and planned to rest and stay another night. I called to cpnfirm my reservation as check out time had come. I mentioned the noise and was told they would try and move me. The only offer was a rpom anove in the same building where the noise is just as bad. I asked to cancel my reservation for today so I can leave, the clerk was very rude and told me I will be paying anyways. It was noon, the checkout time. I ended up having to stay because the clerk decided to go take the fee from my card righr away. They also add extra fees even though you booked through *******. This has been a terrible experience.