Xixihexiaoxiao
March 16, 2025
I reorganized the language for you to make the expression more fluent and natural:
Novotel Valencia opened in 2024. When I checked in, I felt that it might still be in the trial operation stage, because the bar and swimming pool on the top floor were not open yet, which was a pity.
However, I was still very satisfied with the hotel's service. The front desk staff was very helpful. When I found that there was no electric kettle in the room, he quickly helped me to deliver it to the room. Another time, the elevator card swipe did not work properly, and he personally escorted us back to the room, which was very considerate.
But regarding the check-out time, I want to complain to Ctrip. The check-out time marked on the Ctrip platform is from 1 to 2 o'clock, but the hotel actually stipulates that check-out before 12 o'clock, and the room card will automatically expire after 12 o'clock. I hope Ctrip can reconfirm and verify the check-in and check-out times of the hotel to avoid causing trouble to other travelers.
Original TextTranslation provided by Google