Guest User
February 11, 2025
We booked this hotel seeing that it had a roof top pool and bar. Needing some urgent vitamin d, it looked perfect for the 20c weather Valencia had to offer. It is close to historic quarter and the beautiful park. Some restaurants and shops just outside. On arrival you could smell fresh paint and see lots of work taking place. The entrance area was nice and well staffed, with a business area and a fridge selling snacks. We went to our executive room on floor 10. It was brand new, very clean, but very small. They was a window that opened. The heating would not turn down. No matter what we did, it stayed over 26 degrees in the room, even when the window was open. Despite reporting this, it was not fixed. Wifi was strong, but 2 english news channels was poor. An english entertainment channel like BBC 1 or ITV is not a big ask. My biggest dissatisfaction was with the missing rooftop pool and bar, that were advertised on the website I researched the hotel on. They are only in early construction and will not be open for a long time. Looks like a restaurant is under construction as well. We felt very missold and were allowed to check out a day early, so we could go to a hotel that had the things we wanted and had expected. You can see that this will be a great hotel one day when it is finished, but I would check with the hotel before you travel if you are looking for AC, a pool or roof top bars.