Guest User
July 25, 2024
I checked into this hotel on July 22 (order **********), and because the air conditioner was broken, there was no fan, and there was no hot water for showering (it was almost 12:00 at night), I negotiated with the front desk to cancel one room and contact another hotel for me to stay the next night. Now they need to refund me one room fee and the taxi fare to the other hotel. Several days have passed and they haven't processed it yet, and I haven't received any information in my email. Is this right? Please choose this hotel carefully next time!
Original TextTranslation provided by Google