OYO Valdosta GA I-75 & St Augustine Rd

Worst ever!! They will rip you off! They are running a scam..better have a card company that has your back (like I did)or you will never see the money they scam. Charged us for a room they told us they had but didn't. I recommend having a good card company like I did.

On way north I reserved one night. Got there around 8 pm, the night auditor was nice, got my room, and from the get go, the electronic door did not open despite the green light. Went back to the office, back and forth, one time open and six times not. Finally the auditor had to go up the stairs to open it for me manually. I told her, and the very unfriendly female manager/owner that it was due to the cold, and the batteries in the e-lock need to be changed out, or not enough power to open the door. After many attempts, the night auditor got the door open, but then it would not open again. They both told me (manager and auditor) that the office was soon closing. So I then had to stay in, (and without dinner), or risk getting locked out and sleeping in my car. Oh, and no extra rooms with which to switch out. Once inside, the room was old but clean enough. Owner/management was abyssmal. Don't take the risk. Zero customer service. The owner didn't even have the courtesy to look me in my eye, and instead speaking only to the auditor, as if I wasn't standing right there. Tacky and rude.

This hotel chain is the worst! I booked 2 rooms over a month ago. After driving 11 hours, I arrived to find that they had overbooked and cancelled my reservations. When I called "customer service" I was told that they were sorry. I asked to speak to a supervisor, I was told they were all too busy to talk to customers. If you want to book a room and actually have it when you arrive, I suggest ANY other hotel chain except OYO. THE WORST!!