The Bank House Hotel

The staff were really helpful and allowed me to check in earlier as I was away in the day during regular check in hours. The room was nice with a good, hot shower but there was some mound in the shower. Nothing too bad, could be removed with a hard scrub.

The property is very dilapidated with dangerously steep and uneven stairs. Not even a bedside light on one side of the double bed. Drawers with no handles. All very scruffy.Not enough bedding.No duvet.Very expensive for such poor facilities.

I had booked an economy double room. On arrival, after having to ring to find out how to get to the onsite parking, I was directed to the only ground floor room or, as I called it, a dungeon. There were no drawers, apart from a tiny one under each bedside table; the bedside tables were so small the tea tray was on one but they had to put the kettle underneath it; no wardrobe, just some hooks on the door; only a 4ft bed; cushion that should have been on pillows was just thrown on the floor. Very old fittings, marks on the bedside tables, and no space on the floor to put my small suitcase if I wanted to use the bed. The bathroom however was fine, although it was only a shower in a room with plenty of space for a bath. I went to reception to complain and I'll give them their due, they moved me to a much nicer room on the 1st floor, with a full sized bed, wardrobe and 2 sets of drawers, and the bathroom even had a bath! But the curtains were thin and let light in all night, not blackouts. Tiny TV. It felt more like I was in a room at a holiday camp to be honest, and definitely not worth the price I paid for it (travelling solo), with no breakfast included (available for an additional amount). I feel this was the worst value for money hotel I have ever stayed in but I should emphasise the staff were lovely. I would definitely never stay here again, and would rather drive the 32 miles home if I had to come to Uttoxeter again (and I dont like driving).

Lovely historic hotel within Uttoxeter. Easy walking distance to many things. Lovely and friendly staff.

Staff were very friendly and helpful. Very central location and easy to walk to races. Church across the road with bell ringing every 15 mins not so good